From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.7) Gecko/20011221 BuildID: 0.9.7 Mozilla (0.9.7) has deleted one of my accounts from one day to another. It was an IMAP Account which works all right on my Windows MUA. Additionally,mozilla refuses to create a new account: There is no error message,but when I click on "finish" after entering the account data,mozilla does not react and stays in the menu,until I close it. Reproducible: Always Steps to Reproduce: 1.Edit Mail & Newsgroups Account Settings 2.Add Account 3....entering the information... 4. FINISH !!! Actual Results: Mozilla stays in the summary window in which the finish button is and does not react. Expected Results: It should have created my account. Moreover,it should not have deleted it before anyway.
Do you still see the Account in profilename\*.slt\imapmail\ ? Do you see your Account in profilename\*.slt\prefs.js ?
In profilename\*.slt\imapmail\ , the correct address of my imap-server is saved as a directory and as an msf-file. The prefs.js contain 4 "mail.identity.id"s, two of them have the values of the same account,one account I have deleted months ago, and also the lost account. Hope I could help you, To me,it's even more confusing.
Can you attach your prefs.js to this bug ("Use the create a New Attachment" link )and tell us which Accounts are still valid ? Your profile is corrupt and you can create a new one with "mozilla -profilemanager". If you have a pop3 Account mail me and I tell you how to move you existing Accounts and Mails into a new profile..
OK, I have created a new profile, and it seems to work. I hope not to have this problem again in the future. Thank you.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → WORKSFORME
Status: RESOLVED → VERIFIED
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