Closed
Bug 126655
Opened 22 years ago
Closed 22 years ago
double-sided printing does not work.
Categories
(Core :: Printing: Output, defect, P5)
Tracking
()
VERIFIED
FIXED
Future
People
(Reporter: douglas, Assigned: rods)
Details
Normally (including with 0.9.7) I have double-sided printing. With 0.9.8 this is no longer possible. In Print/Properties/Paper I select double-sided printing, but in fact the document is only printed single-sided. And this in spite of the double-sided printing option remaining selected. My printer is a HP Deskjet 690C, and I never have any problem with double-sided printing with any other programme including previous versions of Mozilla.
Douglas, click on Properties button, then More Options, then you'll see the duplex printing options.. IF you still can't find it, or it does not work for some reason, then REOPEN this bug...thanks.
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
The suggested solution is what I always do. But with 0.9.8 it no longer works, that is to say although I have checked the double-sided printing option (and it remains checked) it has no effect. I click Print and then Properties. The Properties screen (with the HP logo in the corner) shows three tabs: Configuration, Paper and Services. The duplex printing options appear when one clicks Paper. The problem is that in 0.9.8 these options remain without effect when one chooses them. I have just checked the printing of the same document in Netscape 4.7, and there is no problem there, I get double-sided printing. I am therefore certain that this is a genuine bug in Mozilla 0.9.8.
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
updating summary
Summary: no double-sided printing in 0.9.8 → double-sided printing does not work.
Comment 5•22 years ago
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Confirming on basis of comment 3.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Assignee | ||
Comment 6•22 years ago
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sujay, do we have a printer in MV that supports double-sided printing?
Assignee | ||
Comment 7•22 years ago
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I think this is a driver issue as long as we are not touching the dmDuplex field in the DevMode. Which I just tested and the dmDuplex is true and I have verified that the following values are being set: DMDUP_SIMPLEX DMDUP_VERTICAL DMDUP_HORIZONTAL And the DevMode is not being altered from this point until the DC is created for printing. So I don't thimnk it is anything we are doing. The best test, of coarse, is if sujay can find a printer in MV and test IE and then us. PLease unfuture if sujay can make this happen.
Status: NEW → ASSIGNED
Priority: -- → P5
Target Milestone: --- → Future
I just tried it out using 2/27 trunk commercial build on Win 98. I can print doubles-sided with no problems at all: 1) launch netscape 2) jump to Netscape.com home page 3) Print 4) go into Properties 5) click on More Options 6) click on "Flip on long edge" option 7) click OK on that panel 8) click on OK on properties panel 9) click OK on print dialog panel to send the job I go to the printer and I see the pages double-sided. Worksforme. am I missing something? Make sure you click OK in all panels, if you miss clicking the OK button in step 8), then it won't print double-sided.
related bug = http://bugzilla.mozilla.org/show_bug.cgi?id=102012
Reporter | ||
Comment 10•22 years ago
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Apart from double-sided printing, other printing parameter changes do not work within Mozilla 0.9.8 e.g. print quality, number of copies etc. This is so for both Windows 95/Printer HP 690C and Windows 2000/Printer HP670C. However, all these problems (including double sided printing) can be readily worked around by changing the printing parameters within the basic configuration of the printer (e.g. My computer/Printers) rather than within Mozilla.
Comment 11•22 years ago
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Douglas, can you fiole a separate bug for the other problems you are mentioning? I'd appreciate it...thanks.
Comment 12•22 years ago
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double sided printing worksforme in latest build ...Douglas, you are using an old build...please upgrade to latest build.
Reporter | ||
Comment 13•22 years ago
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Yes, this problem is solved in Build 2002022703.
Status: ASSIGNED → RESOLVED
Closed: 22 years ago → 22 years ago
Resolution: --- → FIXED
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Description
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