Closed Bug 1267281 Opened 8 years ago Closed 8 years ago

Facebook Live: video is black, only audio is heard

Categories

(Core Graveyard :: Plug-ins, defect)

Product:
Core Graveyard
Component:
Plug-ins
Version:
45 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1254316

People

(Reporter: u534134, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Build ID: 20160407164938

Steps to reproduce:

Entered on Facebook and see someone was live. When I see Facebook live video I see a black video without images. I can hear only the sound of the video, the Facebook live video is black.

In the Italian forum I have read other Firefox user has the same issue http://forum.mozillaitalia.org/index.php?topic=66318.0 Sorry the Forum is in Italian.

Is a Facebook BUG or Firefox Issue?


Actual results:

Live video on Facebook when in progress are black from Firefox. Only sound can be heard.


Expected results:

Should see video with the audio.
Component: Untriaged → Audio/Video
Product: Firefox → Core
Component: Audio/Video → Audio/Video: Playback
Summary: Facebook live: live is balck and I can hear only the sound until the live is ended so I can see the video. → Facebook Live: video is black, only audio is heard
This is a problem with Flash.
Component: Audio/Video: Playback → Plug-ins
Are you sure Flash is used when Facebook is live?
If this is a Issue with flash we should inform Adobe?

Thanks
Flags: needinfo?(ajones)
Yes. We contacted both Facebook and Adobe.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(ajones)
Resolution: --- → DUPLICATE
Product: Core → Core Graveyard
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