Closed
Bug 1267288
Opened 8 years ago
Closed 5 years ago
crash in libsystem_kernel.dylib@0x16f06
Categories
(Core :: Graphics, defect, P3)
Tracking
()
People
(Reporter: marco, Unassigned)
References
Details
(Keywords: crash, Whiteboard: [gfx-noted])
Crash Data
This bug was filed from the Socorro interface and is report bp-e2a22aea-8c10-42fa-b9c8-89f432160419. ============================================================= Filing this bug because there is no associated report to that signature yet. There are different frames, for example https://crash-stats.mozilla.com/report/index/d7e79ae8-e176-4b9d-ba47-67abb2160425 or https://crash-stats.mozilla.com/report/index/c1de116d-4c96-428f-9838-2308e2160425. All crashes are on recent versions of OS X (10.11.4 and 10.11.5). The volume of crashes started spiking at the end of March, around the time that 10.11.4 got released. Graphics critical errors in reports include the following: > GLContext is disabled due to a previous crash. > Failed to create a SkiaGL DrawTarget, falling back to software. > Failed to allocate a surface due to invalid size Size(0,0). Crashes aren't restricted to a single vendor, but most crashes are happening with Intel graphics cards. There are crashes with the same signature that aren't related to graphics (e.g. a few are related to the Mac AddressBook), but most are indeed related to graphics. https://crash-stats.mozilla.com/api/SuperSearch/?signature=%3Dlibsystem_kernel.dylib%400x16f06&_facets=platform_version&_facets=graphics_critical_error&_facets=adapter_vendor_id&_facets=proto_signature&_facets=version&_columns=date&_columns=signature&_columns=product&_columns=version&_columns=build_id&_columns=platform
Reporter | ||
Comment 1•8 years ago
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This is #43 top crash (with 1648 crashes).
Comment 2•8 years ago
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[Tracking Requested - why for this release]: Tracking this for 47 as it is a Mac top crash. Yahoo News/Mail is mentioned in a few of the comments, and it looks as if the top 3 urls are facebook, youtube and yahoo.com.
tracking-firefox47:
--- → ?
Updated•8 years ago
|
Flags: needinfo?(howareyou322)
See Also: → 1268528
Tracked since it's a top crash.
Comment 4•8 years ago
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Bug 1269472 seems to have potential STR for producing this signature.
See Also: → 1269472
Updated•8 years ago
|
Whiteboard: [gfx-noted]
Comment 5•8 years ago
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Crashing for me almost every day with this signature.
Comment 6•8 years ago
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(In reply to Gregor Wagner [:gwagner] from comment #5) > Crashing for me almost every day with this signature. Gregor, is the any STR to reproduce this issue?
Flags: needinfo?(howareyou322) → needinfo?(anygregor)
Comment 7•8 years ago
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(In reply to Peter Chang[:pchang] from comment #6) > (In reply to Gregor Wagner [:gwagner] from comment #5) > > Crashing for me almost every day with this signature. > > Gregor, is the any STR to reproduce this issue? Have you tried looking at the STR in Bug 1269472?
I imagine this is the same as bug 1218070. The address in kernel for this bug is specific to OS X 10.11 (it seems), and while not all these crashes start in TexSubImage2DHelper, a great number of them does (
See Also: → 1218070
Comment 9•8 years ago
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I would say 90% of my crashes are within http://tvthek.orf.at/. It's hard to say when it crashes but usually it crashes when I put my laptop to sleep and go back to a tab that has a video loaded or I navigate away from a tab that has a video loaded from this page.
Flags: needinfo?(anygregor)
Comment 10•8 years ago
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[Tracking Requested - why for this release]: This crash continues to rise and is currently the #3 top Mac crash @ 5.81% (#24 overall), peaking at 598 crashes in a single day on June 21st which is up 30% from a month ago.
status-firefox49:
--- → affected
status-firefox50:
--- → ?
status-firefox-esr45:
--- → affected
tracking-firefox48:
--- → ?
tracking-firefox49:
--- → ?
Yes, this is mostly tracked in bug 1218070.
Comment 12•8 years ago
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Track this for 48 as the crash number is high.
Comment 13•8 years ago
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It's really unfortunate that we don't have symbols for these system libraries (bug 951229). This signature seems to correspond to "__pthread_kill on OS X 10.11.4 through 10.11.6", which is both overbroad in including everything that calls abort(), and overspecific in OS X versions.
Comment 14•8 years ago
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Interesting, we don't have (yet?) a single crash with 50
Comment 15•8 years ago
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Still no crashes on 50/51. This doesn't look high volume on beta (or really, on release for 48 at this point) I think we can drop tracking here since we're tracking the high volume crash in bug 1218070.
Comment 16•8 years ago
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Crashes for the last week: * Firefox 51: 8 crashes, #7 on Mac @ 1.73% * Firefox 50: 5 crashes, #19 on Mac @ 0.44% * Firefox 49: 31 crashes, #9 on Mac @ 2.14% * Firefox 48: 860 crashes, #4 on Mac @ 6.61% * Firefox 47: 1870 crashes, #3 on Mac @ 7.46%
Comment 17•8 years ago
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Just add my comment for reproducability. This bug also happens to me a lot; often when i open/unlock my mac after a sleep, firefox crash directly after.
Comment 18•7 years ago
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Crashes reported over the last week:
> 49.*: 10
> 50.*: 140
> 51.*: 12
> 52.*: 5
> 53.*: 4
Overall volume has dropped 85% from peak in late August.
This no longer amounts to a topcrash but is definitely still being reported in current branches.
status-firefox51:
--- → affected
status-firefox52:
--- → affected
status-firefox53:
--- → affected
Keywords: topcrash-mac
Comment 19•7 years ago
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@merzhin Sorry we missed responding to your comment 17. Is this crash still reproducible for you?
Flags: needinfo?(merzhin)
Comment 20•7 years ago
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Seems good ... forgot to update :) last crash 29/09 so seems good :)
Comment 21•7 years ago
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(In reply to Marco Castelluccio [:marco] from comment #0) > There are crashes with the same signature that aren't related to graphics > (e.g. a few are related to the Mac AddressBook), but most are indeed related > to graphics. This should be Thunderbird related and I filed a bug about this crash a couple of minutes ago as bug 1332246.
Comment 22•7 years ago
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Too late for firefox 52, mass-wontfix.
Updated•7 years ago
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Priority: -- → P3
Comment 23•5 years ago
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(In reply to Henrik Skupin (:whimboo) [⌚️UTC+1] from comment #21)
...
This should be Thunderbird related and I filed a bug about this crash a
couple of minutes ago as bug 1332246.
Indeed. And whatever this is/was, what's left for Thunderbird isn't worth tracking
Status: NEW → RESOLVED
Closed: 5 years ago
Flags: needinfo?(merzhin)
Resolution: --- → WORKSFORME
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Description
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