I can't see the "Unified folders" bar above folder icons in the folder pane



2 years ago
2 years ago


(Reporter: ukrainianconsular, Unassigned)


45 Branch

Firefox Tracking Flags

(Not tracked)


(Whiteboard: [support])



2 years ago
User Agent: Mozilla/5.0 (Windows NT 6.2; rv:38.9) Gecko/20100101 Goanna/2.0 Firefox/38.9 PaleMoon/26.2.1
Build ID: 20160406090915

Steps to reproduce:

I can't see the "Unified folders" bar above folder icons in the folder pane anymore

Actual results:

I don't know how that happened

Expected results:


Comment 1

2 years ago
Thanks for your report, however this does not look like a "bug" (a problem in the program code) but instead like a support request (changing the settings). 
Support is provided on http://support.mozillamessaging.com/ - please take a look there and browse through the existing answers or ask a new question. Also see https://support.mozilla.org/en-US/questions/1009047 - Thanks!
Last Resolved: 2 years ago
Resolution: --- → INVALID

Comment 2

2 years ago
To elaborate, it's good to have feedback from you about about the new release.  But at the very least you will want to use https://support.mozilla.org/en-US/kb/safe-mode before posting a bug report. And in your case the problem may well be caused by an addon, that https://support.mozilla.org/en-US/kb/safe-mode will help expose.

If you identfiy the exact cause of the problem - addon or otherwise - please post an update here in the bug report.
Whiteboard: [support]

Comment 3

2 years ago
I disabled all addons & nothing helped.
all i remember to do before that happened (but quite a long time before)
was installing http://downloads.mozdev.org/mailtweak/mailtweak-1.0pre10.xpi
& seeing that the needed function didn't work i removed it, the problem with it
is that the bad experience i have with you devs, in this particular situation,
is when you ask me to restart a new profile & i don't wanna try that, for the simple
reason that i'd lose lots of addons preferences. & a few about:config true to false

Comment 4

2 years ago
That must have been many years ago. The details may vary by addon, but one typically doesn't lose preferences these days after removing an addon. Certainly won't by just disabling an addon or starting in safe mode.

Comment 5

2 years ago
then the topic's closed.
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