Open Bug 1267669 Opened 8 years ago Updated 2 years ago

Choppy video on Vimeo

Categories

(Core :: Audio/Video: Playback, defect, P5)

46 Branch
defect

Tracking

()

UNCONFIRMED
Tracking Status
platform-rel --- -

People

(Reporter: jgraham, Unassigned)

References

Details

(Whiteboard: betabreakers-fx46 [platform-rel-Vimeo])

Attachments

(42 files)

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This is a grouping of all Beta Breakers computers that have choppy video on Vimeo with a listing of the resolutions that they become choppy at.
QA Whiteboard: betabreakers-fx46
Whiteboard: betabreakers-fx46
Link to Vimeo video tested: https://vimeo.com/channels/staffpicks/162434937
On Lothar computer:

With hardware acceleration turned off Vimeo video is choppy at 1080 in full-screen or windowed mode. In full-screen there is definitive lag as well.

With hardware acceleration turned on there is no change.

The problem persists in release version 45.0.2

Updating the driver from 8.15.11.8593 to 9.18.13.908 resolves most of the choppiness and lag issues. Minor choppiness persists at 1080 in full-screen.

Uploading about:support documents for each driver version.
Attached file Lothar #1.txt
Attached file Lothar #2.txt
On Shadowsong computer:

With hardware acceleration turned off Vimeo video is choppy at 1080 in full-screen.

With hardware acceleration turned on the choppiness gets even worse.

The problem persists in release version 45.0.2

Uploading about:support document
Attached file Shadowsong #1.txt
On Anetheron computer:

With hardware acceleration turned off Vimeo has choppy video at all resolutions in both windowed and full-screen.

With hardware acceleration turned on there is no visible change.

The problem persists in release version 45.0.2

Uploading about:support document
Attached file Anetheron #1.txt
On Centurion computer:

With hardware acceleration turned off Vimeo video has minor choppiness at 1080 in full-screen and windowed mode.

With hardware acceleration turned on all choppiness seems to disappear.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.4174 to 9.18.13.4195 appears to give a very minor performance increase, but all issues are still present.

Uploading about:support documents for each driver version.
Attached file Centurion #1.txt
Attached file Centurion #2.txt
On Frostwolf computer:

With hardware acceleration turned off Vimeo has choppy video at 360 and up in full-screen and 540 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Silvermoon computer:

With hardware acceleration turned off Vimeo has choppy video at 720 and up in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Palpatine computer:

With hardware acceleration turned off Vimeo has choppy video at 1080 in full-screen.

With hardware acceleration turned on there is no visible difference.

The problem persists in release version 45.0.2

Updating the driver from 8.15.11.9038 to 9.18.13.4195 appears to have no effect.

Uploading about:support documents for each driver version.
Correction on Palpatine:

Updating the driver fixed all Vimeo choppiness.
On Warlock computer:

With hardware acceleration turned off Vimeo has choppy video and audio in all resolutions in full-screen and 720 and up in windowed mode. There is also some minor video tearing occurring at 540 and up.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Onyxia computer:

With hardware acceleration turned off Vimeo has choppy video and tearing at 1080 in full-screen and just minor tearing at 1080 in windowed mode.

With hardware acceleration turned on it appears to resolve the issues.

The problem persists in release version 45.0.2

Uploading about:support document
Correction on Onyxia computer:

Hardware acceleration does NOT resolve the issue and appears to have no effect.
On Dragonmaw computer:

With hardware acceleration turned off Vimeo has choppy video at all resolutions in full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Frostmane computer:

With hardware acceleration turned off Vimeo has choppy video and tearing at 360 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Nefarian computer:

With hardware acceleration turned off Vimeo has choppy video at 540 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Marwyn computer:

With hardware acceleration turned off Youtube 360 has slightly choppy video at 1080 in full-screen.

With hardware acceleration turned on the choppiness appears to clear up.

The problem persists in release version 45.0.2

Updating the driver from 8.630.0.0 to 8.970.100.1100 appears to have no effect.

Uploading about:support documents for each driver version.
On Eomer computer:

With hardware acceleration turned off Vimeo has no choppiness issues till after graphics update. Updating it makes it have choppy video at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Updating the driver from 8.17.12.5896 to 9.18.13.908 appears to have the negative effect of making Vimeo have some choppiness.

Uploading about:support documents for each driver version.
On Skullcrusher computer:

With hardware acceleration turned off Vimeo has choppy video at 540 and up in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Kal-El computer:

With hardware acceleration turned off Vimeo has choppy video at 540 and up in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Horridon computer:

With hardware acceleration turned off Vimeo has choppy video starting at 360 in full-screen and 540 in windowed mode.

With hardware acceleration turned on most choppiness is eliminated except for minor choppiness in 1080 full-screen.

The problem persists in release version 45.0.2

Updating the driver from 13.151.1.1000 to 13.251.9001.1001 appears to have no effect.

Uploading about:support documents for each driver version.
On Isiset computer:

With hardware acceleration turned off Vimeo has choppy video at 720 and up in full-screen and 1080 and up in windowed mode.

With hardware acceleration turned on all choppiness appears to go away.

The problem persists in release version 45.0.2

Uploading about:support document
On Rajh computer:

With hardware acceleration turned off Vimeo has choppy video at 720 and up in full-screen and 1080 and up in windowed mode.

With hardware acceleration turned on all choppiness appears to go away.

The problem persists in release version 45.0.2

Uploading about:support document
On Vader computer:

With hardware acceleration turned off Vimeo has choppy video starting at 1080 in both full-screen and windowed mode.

With hardware acceleration turned on there is no visible difference.

The problem persists in release version 45.0.2

Updating the driver from 8.17.12.5951 to 8.17.12.6639 appears to make no difference.

Uploading about:support documents for each driver version.
On Skywall computer:

With hardware acceleration turned off Vimeo has choppy video at 540 in full-screen and at 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Siamat computer:

With hardware acceleration turned off Vimeo has slightly choppy video at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Wario computer:

With hardware acceleration turned off Vimeo has choppy video at all resolutions in both full-screen and windowed mode.

With hardware acceleration turned on the choppiness gets even worse.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.783 to 9.18.13.908 appears to have no effect.

Uploading about:support documents for each driver version.
On Lightbringer computer:

With hardware acceleration turned off Vimeo has choppy video starting at 540 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Zito computer:

With hardware acceleration turned off Vimeo has choppy video starting at 720 in full-screen and 1080 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Higgins computer:

With hardware acceleration turned off Vimeo has minor choppiness at 1080 in full-screen.

With hardware acceleration turned on all choppiness appears to clear up.

The problem persists in release version 45.0.2

Uploading about:support document
On McBain computer:

With hardware acceleration turned off Vimeo has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Medivh computer:

With hardware acceleration turned off Vimeo has choppy video at 1080 in full-screen.

With hardware acceleration turned on it appears to clear up all choppiness.

The problem persists in release version 45.0.2

Uploading about:support document
On Bytor computer:

With hardware acceleration turned off Vimeo has choppy video at 1080 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Luthien computer:

With hardware acceleration turned off Vimeo has choppy video starting at 540 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Norwegia computer:

With hardware acceleration turned off Vimeo has choppy video at all resolutions in both full-screen and windowed mode.

Hardware acceleration not available.

The problem persists in release version 45.0.2

Uploading about:support document
On Durumu computer:

With hardware acceleration turned off Vimeo has choppy video starting at 1080 in both full-screen and windowed mode.

With hardware acceleration turned on all choppiness clears up.

The problem persists in release version 45.0.2

Uploading about:support document
On Ertan computer:

With hardware acceleration turned off Vimeo has choppy video at 1080 in full-screen.

With hardware acceleration turned on it appears to clear up all choppiness.

The problem persists in release version 45.0.2

Updating the driver from 8.834.1.2000 to 15.200.1062.1004 appears to have no effect.

Uploading about:support documents for each driver version.
platform-rel: --- → ?
Whiteboard: betabreakers-fx46 → betabreakers-fx46 [platform-rel-Vimeo]
platform-rel: ? → -
Severity: normal → S3
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