Open Bug 1267673 Opened 5 years ago Updated 5 years ago

Choppy video on DuckDuckGo

Categories

(Core :: Audio/Video: Playback, defect, P5)

46 Branch
defect

Tracking

()

UNCONFIRMED

People

(Reporter: jgraham, Unassigned)

Details

(Whiteboard: betabreakers-fx46)

Attachments

(15 files)

This is a grouping of all Beta Breakers computers that have choppy video on DuckDuckGo with a listing of the resolutions that they become choppy at.
QA Whiteboard: betabreakers-fx46
Whiteboard: betabreakers-fx46
Link to DuckDuckGo video tested: https://duckduckgo.com/?q=t-rex+tuesdays&ia=videos&iai=WGRzJ-szV28
On Shadowsong computer:

With hardware acceleration turned off DuckDuckGo has choppy video at 720 in full-screen

With hardware acceleration turned on there appears to be no visible difference.

The problem persists in release version 45.0.2

Uploading about:support document
Attached file Shadowsong #1.txt
On Anetheron computer:

With hardware acceleration turned off DuckDuckGo has choppy video at 360 and up in full-screen and 480 and up in windowed mode.

With hardware acceleration turned on there is no visible change.

The problem persists in release version 45.0.2

Uploading about:support document
Attached file Anetheron #1.txt
On Frostwolf computer:

With hardware acceleration turned off Youtube has choppy video at 480 and up in full-screen and 720 and up in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Warlock computer:

With hardware acceleration turned off DuckDuckGo has choppy video and audio 360 and up in full-screen and 720 and up in windowed mode. Some video tearing at all resolutions in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Dragonmaw computer:

With hardware acceleration turned off DuckDuckGo has choppy video at all resolutions in full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

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On Frostmane computer:

With hardware acceleration turned off DuckDuckGo has choppy video at 720 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

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On Skullcrusher computer:

With hardware acceleration turned off DuckDuckGo has choppy video at 720 in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Horridon computer:

With hardware acceleration turned off DuckDuckGo has choppy video starting at 780 in full-screen.

With hardware acceleration turned on all choppiness seems to disappear.

The problem persists in release version 45.0.2

Updating the driver from 13.151.1.1000 to 13.251.9001.1001 appears to have no effect.

Uploading about:support documents for each driver version.
On Wario computer:

With hardware acceleration turned off DuckDuckGo has choppy video starting at 360 in full-screen and 480 in windowed mode.

With hardware acceleration turned on the choppiness gets even worse.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.783 to 9.18.13.908 appears to have no effect.

Uploading about:support documents for each driver version.
On Lightbringer computer:

With hardware acceleration turned off DuckDuckGo has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On McBain computer:

With hardware acceleration turned off DuckDuckGo has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

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On Luthien computer:

With hardware acceleration turned off DuckDuckGo has choppy video starting at 480 in full-screen and 720 in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Talon computer:

With hardware acceleration turned off DuckDuckGo has choppy video and audio at all resolutions in both full-screen and windowed mode.

Hardware acceleration not available.

The problem persists in release version 45.0.2

Uploading about:support document
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