Open Bug 1267682 Opened 5 years ago Updated 5 years ago

Choppy video on NFL.com

Categories

(Core :: Audio/Video: Playback, defect, P5)

46 Branch
defect

Tracking

()

UNCONFIRMED

People

(Reporter: jgraham, Unassigned)

References

Details

(Whiteboard: betabreakers-fx46)

Attachments

(24 files)

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This is a grouping of all Beta Breakers computers that have choppy video on NFL.com with a listing of the resolutions that they become choppy at.
QA Whiteboard: betabreakers-fx46
Whiteboard: betabreakers-fx46
Link to NFL.com video tested: http://www.nfl.com/videos
On Shadowsong computer:

With hardware acceleration turned off NFL has choppy video in full-screen. Also has audio/video sync issues.

With hardware acceleration turned on the video gets more choppy.

The problem persists in release version 45.0.2

Uploading about:support document
Attached file Shadowsong #1.txt
On Anetheron computer:

With hardware acceleration turned off NFL has choppy video in both windowed and full-screen. Also has audio/video sync issues.

With hardware acceleration turned on there is no visible change.

The problem persists in release version 45.0.2

Uploading about:support document
Attached file Anetheron #1.txt
On Frostwolf computer:

With hardware acceleration turned off Youtube has choppy video in full-screen and windowed mode. Also has audio/video sync issues.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Silvermoon computer:

With hardware acceleration turned off NFL has choppy video in full-screen and slight choppiness in windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
Correction on Silvermoon bug:

NFL video is less choppy when full-screened and MORE choppy in windowed mode. Also has audio/video sync issues in windowed mode.
On Warlock computer:

With hardware acceleration turned off NFL has choppy video in full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Onyxia computer:

With hardware acceleration turned off NFL has slightly choppy video in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Dragonmaw computer:

With hardware acceleration turned off NFL has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Frostmane computer:

With hardware acceleration turned off NFL has choppy video in both full-screen windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Nefarian computer:

With hardware acceleration turned off NFL has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Skullcrusher computer:

With hardware acceleration turned off NFL has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Kal-El computer:

With hardware acceleration turned off NFL has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Horridon computer:

With hardware acceleration turned off NFL has choppy video in full-screen and windowed mode.

With hardware acceleration turned on most choppiness is eliminated except for minor choppiness in full-screen.

The problem persists in release version 45.0.2

Updating the driver from 13.151.1.1000 to 13.251.9001.1001 appears to have no effect.

Uploading about:support documents for each driver version.
On Isiset computer:

With hardware acceleration turned off NFL has massively choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there appears to be no visible effect.

The problem persists in release version 45.0.2

Uploading about:support document
On Rajh computer:

With hardware acceleration turned off NFL has choppy video in full-screen.

With hardware acceleration turned on all choppiness appears to go away.

The problem persists in release version 45.0.2

Uploading about:support document
On Skywall computer:

With hardware acceleration turned off NFL has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Wario computer:

With hardware acceleration turned off NFL has choppy audio and video in both full-screen and windowed mode.

With hardware acceleration turned on the choppiness gets even worse.

The problem persists in release version 45.0.2

Updating the driver from 9.18.13.783 to 9.18.13.908 appears to have no effect.

Uploading about:support documents for each driver version.
On Lightbringer computer:

With hardware acceleration turned off NFL has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
Acceleration is not on if about:support says "GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 6.1400.1000.5218 or newer." so you won't see any difference. See bug 1267516.
Ya, I figured as much, but I was fully exploring it with the option enabled regardless and listing results. However, I can start changing the notes to say "No hardware acceleration available" if that would be preferred. Let me know and I'll begin doing that.
On McBain computer:

With hardware acceleration turned off NFL has choppy video in both full-screen and windowed mode.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Bytor computer:

With hardware acceleration turned off NFL has choppy video in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Luthien computer:

With hardware acceleration turned off NFL has choppy video in full-screen.

With hardware acceleration turned on there is no noticeable difference.

The problem persists in release version 45.0.2

Uploading about:support document
On Norwegia computer:

With hardware acceleration turned off NFL has slightly choppy video in both full-screen and windowed mode.

Hardware acceleration not available.

The problem persists in release version 45.0.2

Uploading about:support document
Duplicate of this bug: 1267723
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