1269541 - Some videos on Talon system require Flash to play

Status: RESOLVED INCOMPLETE

(Core :: Audio/Video: Playback, defect, P5)

Description

[James Graham]

Attachment: Talon_AboutSupport #1.txt

On the Talon computer on Facebook video won't load and says it requires flash, though no previous units did in order to run Facebook video.

This also occurred in release 45.0.2.

Uploading about:support document.

Comment 2

[u279076]

Merging the details of bug 1269538.

Comment 3

[u279076]

This machine is running Windows XP with a Radeon 9500 chipset on driver version 8.593.100.0 which is blocked. This is likely why Facebook and Vimeo detect your system as unsupported. According to http://support.amd.com/en-us/download/desktop/legacy?product=legacy1&os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true there is a slightly more recent driver version. I wonder if that might make a difference.

Anthony, should we be requesting Flash in this instance? Is this configuration supported at all or is this system behaving as we'd expect it?

Comment 4

[Anthony Jones (:ajones, :kentuckyfriedtakahe, :k17e)]

We don't currently support MP4 playback in HTML5 video on Windows XP.

Comment 5

[u279076]

(In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #4)
> We don't currently support MP4 playback in HTML5 video on Windows XP.

Do we plan on supporting it? If not I might was well close this bug report.

Comment 6

[u597032]

Flash is no longer supported