Some videos on Talon system require Flash to play

UNCONFIRMED
Unassigned

Status

()

P5
normal
UNCONFIRMED
3 years ago
3 years ago

People

(Reporter: jgraham, Unassigned)

Tracking

46 Branch
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: betabreakers-fx46)

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
Created attachment 8748009 [details]
Talon_AboutSupport #1.txt

On the Talon computer on Facebook video won't load and says it requires flash, though no previous units did in order to run Facebook video.

This also occurred in release 45.0.2.

Uploading about:support document.
(Reporter)

Updated

3 years ago
QA Whiteboard: betabreakers-fx46
Whiteboard: betabreakers-fx46
Duplicate of this bug: 1269538
Merging the details of bug 1269538.
Summary: Facebook won't play any video and saying it requires Flash on Talon. → Some videos on Talon system require Flash to play
This machine is running Windows XP with a Radeon 9500 chipset on driver version 8.593.100.0 which is blocked. This is likely why Facebook and Vimeo detect your system as unsupported. According to http://support.amd.com/en-us/download/desktop/legacy?product=legacy1&os=Windows%20XP%20-%20Professional/Home&RenderOnServer=true there is a slightly more recent driver version. I wonder if that might make a difference.

Anthony, should we be requesting Flash in this instance? Is this configuration supported at all or is this system behaving as we'd expect it?
Component: Graphics → Audio/Video
Flags: needinfo?(ajones)
We don't currently support MP4 playback in HTML5 video on Windows XP.
Flags: needinfo?(ajones)
Priority: -- → P5
(In reply to Anthony Jones (:kentuckyfriedtakahe, :k17e) from comment #4)
> We don't currently support MP4 playback in HTML5 video on Windows XP.

Do we plan on supporting it? If not I might was well close this bug report.
Component: Audio/Video → Audio/Video: Playback
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