Closed Bug 1269867 Opened 8 years ago Closed 5 years ago

Intermittent test_master_password.html | application timed out after 330/370 seconds with no output

Categories

(Toolkit :: Password Manager, defect, P5)

Product:
Toolkit
Component:
Password Manager
Type:
defect

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1333264

People

(Reporter: KWierso, Unassigned)

Details

(Keywords: intermittent-failure, Whiteboard: [passwords:master-password][stockwell disabled])

Whiteboard: [passwords:master-password]
Bulk assigning P3 to all open intermittent bugs without a priority set in Firefox components per bug 1298978.
Priority: -- → P3
new on June 11th and failing 15+ times/day primarily on windows 7 debug (non-e10s)


a recent log:
https://treeherder.mozilla.org/logviewer.html#?repo=autoland&job_id=107155175

and screenshot:
http://mozilla-releng-blobs.s3.amazonaws.com/blobs/autoland/sha512/5bfc98e05934fe848822361fca9ed494ae3fe7cb274d778cb7ca2339af67e220a40f779e4d762697956b8b7e9af365f62b0d50372aa8fc761c2ff2a594dbf159

and data from the log file:
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Access Ci 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Access Cc 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Access LoginManager 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Not expecting logins to be present 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Checking for successful init login 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Checking for no disabled hosts 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | A valid string reason is expected 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Reason cannot be empty 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | should be initially logged in (no MP) 
16:14:13     INFO - MP change from  to omgsecret!
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | should be logged out after setting MP 
16:14:13     INFO - Buffered messages logged at 16:04:49
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog running for test 1 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Checking empty prompt 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Checking filled prompt 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog done for test 1 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog was invoked 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | expected number of logins 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | should be logged in after MP prompt 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | should be logged out 
16:14:13     INFO - TEST-FAIL | toolkit/components/passwordmgr/test/test_master_password.html | The author of the test has indicated that flaky timeouts are expected.  Reason: untriaged 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog running for test 2 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog done for test 2 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog was invoked 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | getAllLogins should have thrown 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | shouldn't have gotten logins 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | should still be logged out 
16:14:13     INFO - TEST-FAIL | toolkit/components/passwordmgr/test/test_master_password.html | The author of the test has indicated that flaky timeouts are expected.  Reason: untriaged 
16:14:13     INFO - Buffered messages logged at 16:04:50
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog running for test 3 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | Checking empty prompt 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog done for test 3 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | checkTest3 starting 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog was invoked 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | checking expected user to have been filled in 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | checking expected pass to have been filled in 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | should be logged in 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | should be logged out 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog running for test 4 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog done for test 4 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | checkTest4A starting 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | handleDialog was invoked 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | checking expected empty user 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | checking expected empty pass 
16:14:13     INFO - TEST-PASS | toolkit/components/passwordmgr/test/test_master_password.html | should be logged out 
16:14:13     INFO - Buffered messages finished
16:14:13    ERROR - TEST-UNEXPECTED-TIMEOUT | toolkit/components/passwordmgr/test/test_master_password.html | application timed out after 330 seconds with no output
16:14:13    ERROR - Force-terminating active process(es).
16:14:13     INFO - Determining child pids from psutil
16:14:13     INFO - Found child pids: []
16:14:13     INFO - Killing process: 3680
16:14:13     INFO - TEST-INFO | started process screenshot
16:14:13     INFO - TEST-INFO | screenshot: exit 0
16:14:13     INFO - TEST-INFO | Main app process: exit 1
16:14:13     INFO - Buffered messages finished
16:14:13    ERROR - TEST-UNEXPECTED-FAIL | toolkit/components/passwordmgr/test/test_master_password.html | application terminated with exit code 1

:mattn, can you find someone from the password manager team to look into this in the next week?
Flags: needinfo?(MattN+bmo)
Whiteboard: [passwords:master-password] → [passwords:master-password][stockwell needswork]
it appears this got stuck in a pickle- we disabled buildbot jobs as taskcluster jobs are ready so my retriggers ended up not starting due to there being nothing to run :(
:mattn, any chance you can help find someone to look into this?  We are still failing at a higher rate, maybe slightly less than last week.
I can mark it as P1 for the password manager backlog but don't know of anyone who has time to look at this given Fx 56 and 57 projects.
Flags: needinfo?(MattN+bmo)
Priority: P3 → P1
This was non-e10s only; those configuration are no longer running.
Whiteboard: [passwords:master-password][stockwell needswork] → [passwords:master-password][stockwell disabled]
Summary: Intermittent test_master_password.html | application timed out after 330 seconds with no output → Intermittent test_master_password.html | application timed out after 330/370 seconds with no output
There are 46 failures in the past 7 days, all occurrences were on Linux debug.
Recent log failure: 
https://treeherder.mozilla.org/logviewer.html#?repo=mozilla-inbound&job_id=174949440&lineNumber=9608

Relevant part of the log:
[task 2018-04-21T16:39:12.423Z] 16:39:12    ERROR - TEST-UNEXPECTED-TIMEOUT | toolkit/components/passwordmgr/test/test_master_password.html | application timed out after 370 seconds with no output
[task 2018-04-21T16:39:12.424Z] 16:39:12    ERROR - Force-terminating active process(es).
[task 2018-04-21T16:39:12.425Z] 16:39:12     INFO - Determining child pids from psutil...
[task 2018-04-21T16:39:12.426Z] 16:39:12     INFO - []
[task 2018-04-21T16:39:12.427Z] 16:39:12     INFO - ==> process 2311 launched child process 2331
[task 2018-04-21T16:39:12.428Z] 16:39:12     INFO - Found child pids: set([2331])
[task 2018-04-21T16:39:12.428Z] 16:39:12     INFO - Failed to get child procs
[task 2018-04-21T16:39:12.429Z] 16:39:12     INFO - Killing process: 2331
[task 2018-04-21T16:39:12.429Z] 16:39:12     INFO - TEST-INFO | started process screentopng
[task 2018-04-21T16:39:12.703Z] 16:39:12     INFO - TEST-INFO | screentopng: exit 0
[task 2018-04-21T16:39:12.703Z] 16:39:12     INFO - Can't trigger Breakpad, process no longer exists

:MattN Can you please take a look here?
Flags: needinfo?(MattN+bmo)
Whiteboard: [passwords:master-password][stockwell disabled] → [passwords:master-password][stockwell disabled][stockwell needswork]
36 failures for the past 7 days, all of them occurring on Linux debug.

Recent log: https://treeherder.mozilla.org/logviewer.html#?repo=autoland&job_id=175419381&lineNumber=9634
Whiteboard: [passwords:master-password][stockwell disabled][stockwell needswork] → [passwords:master-password][stockwell disabled]

This seems to only affect ESR now.

Flags: needinfo?(MattN+bmo)
Priority: P1 → P3
Priority: P3 → P5
Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
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