Status

Infrastructure & Operations
Servicedesk
RESOLVED FIXED
2 years ago
2 years ago

People

(Reporter: Danishka, Assigned: pdang)

Tracking

Details

(Reporter)

Description

2 years ago
Hi,

I can't remember my LDAP password.
Please reset my LDAP passwords.

Thanks

Updated

2 years ago
Assignee: infra → nobody
Severity: blocker → normal
Component: Infrastructure: LDAP → MOC: Service Requests
QA Contact: lypulong
Assignee: nobody → desktop-support
Component: MOC: Service Requests → Servicedesk
QA Contact: lypulong → moconnor
(Assignee)

Comment 1

2 years ago
(In reply to Danishka from comment #0)
> Hi,
> 
> I can't remember my LDAP password.
> Please reset my LDAP passwords.
> 
> Thanks

Hello Danishka,

I can help you with this. Can you provide your original LDAP request bug for reference? We will need this before proceeding with the LDAP password reset.
Assignee: desktop-support → pdang
(Reporter)

Comment 2

2 years ago
Hi Patrick,

My LDAP ID is danishka@gmail.com.
(Assignee)

Comment 3

2 years ago
(In reply to Danishka from comment #2)
> Hi Patrick,
> 
> My LDAP ID is danishka@gmail.com.

Hello Danishka,

Please provide us with the original bug # of your original LDAP request. Thanks
(Reporter)

Comment 4

2 years ago
I can't remember it as it was created in 2008.
This was the recent password reset.

https://bugzilla.mozilla.org/show_bug.cgi?id=469996
Danishka: if you look on this page there is a link "my dashboard". Click there and then choose "my bugs" from the dropdown (I think at the bottom).
I think you should be able to find your bug that way. Hope this helps
Flags: needinfo?(danishka)
(Reporter)

Comment 6

2 years ago
It wont show closed tickets.

Btw, why I should provide very first ticket?
Whats the purpose of having it if I gave my LDAP ID?


If you are not sure about my access, please check with Axel who was with Mozilla when I request my access in 2007/2008.
Flags: needinfo?(danishka)
I guess that would be bug 440745 (CVS account in bug 407648). 

Having said, the need for the initial bug seems quite counterintuitive.
(Assignee)

Comment 8

2 years ago
The need for the initial bug is a requirement from our security team. Thanks for providing the bug #. Your password has been reset. Please confirm if you've received it.
(Reporter)

Comment 9

2 years ago
Thanks all!
I have rest my password.

Thanks again!
Closing the bug.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → FIXED
(Assignee)

Comment 10

2 years ago
(In reply to Danishka from comment #9)
> Thanks all!
> I have rest my password.
> 
> Thanks again!
> Closing the bug.

You're welcome!
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