1270431 - PDF Viewer in Presentation mode not working

Status: RESOLVED INVALID

(Firefox :: PDF Viewer, defect)

Description

[kunchamwarp]

User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36

Steps to reproduce:

we are trying to view pdf in presentation mode and it is not able to display the pdf document. 


Actual results:

When is it is trying to open a document, it is throwing an error Error: Failed to load script (nsresult = 0x805303f4) in pdf.js.


Expected results:

It should display the pdf in presentation mode.

Comment 1

[Loic]

Could you attach the pDF document to the bug report, please.

Comment 2

[kunchamwarp]

Attachment: First-Node-App.pdf

Update the attachment for the bug

Comment 3

[Loic]

I tested your pdf in Firefox with FF46 on Win 7, no issue to view it and browse it in presentation mode.

Could you test with a fresh profile.
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 4

[kunchamwarp]

here is the actual URL. Please follow the below steps.

1. Open the url http://portals-dt.corp.realpage.com/OLLv3-customer-simulator/Home/?serverUrl=https%3a%2f%2fproperty.onesite.realpage.com%2follr%2fwidgetLoader.js&siteId=3262118 
2. click on signin
3. creds to use: prashant / password
4. navigate till aggrements page. 
5. see that PDF document is not opening in presentation mode.

Comment 5

[Loic]

I tried the URL but its doesnt work: Server not found

Comment 6

[Brendan Dahl [:bdahl]]

Link also does not work for me. Pres mode works fine here on osx.

Comment 7

[Loic]

 kunchamwarp, could you provide a link that works, please.

Comment 8

[kunchamwarp]

Due to security restriction, unable to give the production url. sorry guys. will try to formulate it in fiddle and give a fiddle url if possible.

Comment 9

[Brendan Dahl [:bdahl]]

Closing since more information has not been provided.