1271459 - Personatestuser.org - both verified and unverified account-provisioning methods are slow/timing out

Status: RESOLVED WORKSFORME

(Cloud Services :: Server: Identity, defect)

Description

[Stephen Donner [:stephend] Not actively reading bugmail]

Attachment: personatestuser-verified-timeout.png

Since around 1:24pm PDT today, we've been seeing high latency and chiefly timeouts, when our tests try to get both verified and unverified accounts from Personatestuser.org.

https://webqa-ci.mozilla.com/job/socorro.stage/967/console 

13:24:06 =================================== FAILURES ===================================
13:24:06  TestSmokeTests.test_non_privileged__accounts_cannot_view_exploitable_crash_reports 
13:24:06 [gw3] linux2 -- Python 2.7.9 /var/lib/jenkins/jobs/socorro.stage/workspace/.venv/bin/python2.7
13:24:06 tests/test_smoke_tests.py:37: in test_non_privileged__accounts_cannot_view_exploitable_crash_reports
13:24:06     csp.footer.login()
13:24:06 pages/base_page.py:201: in login
13:24:06     credentials = self.get_new_persona_credentials()
13:24:06 pages/base_page.py:223: in get_new_persona_credentials
13:24:06     'email': decode['email'],
13:24:06 E   KeyError: 'email'
13:24:06 ------------------------------- pytest-selenium --------------------------------

(It's affecting a bunch of our test suites, from One and Done to Mozillians, to Socorro.)

:jrgm - I asked around, and heard you might be on PTO right now, so I also tried to find someone else to deal with this in the interim, but couldn't readily find someone, sorry.

Comment 1

[Stephen Donner [:stephend] Not actively reading bugmail]

Clearing need-info and closing out; not likely to ever get useful information here without help from ops.

Comment 2

[John Morrison [:jrgm]]

Aside from fixing it (it was running out of disk), which useful information were you expecting ;-)