Logviewer shows "The log no longer exists or has expired" even it is present

RESOLVED DUPLICATE of bug 1275796

Status

RESOLVED DUPLICATE of bug 1275796
3 years ago
3 years ago

People

(Reporter: whimboo, Unassigned)

Tracking

Details

Today I have seen that the log viewer declines to open a log because it thinks that it is no longer existent or has been expired. That happens 5 days after the report has been sent to Treeherder. Also the underlying report still exists:

https://treeherder.mozilla.org/logviewer.html#?job_id=20401993&repo=try#L34722

https://public-artifacts.taskcluster.net/ezYec3LDRQmhvIeF88GPcw/0/public/logs/live_backing.log
When opening the link above from Bugzilla, the resultant URL shown in the location bar is:
https://treeherder.mozilla.org/logviewer.html#?job_id=20401993&repo=try#L34722
...and the log opens fine.

When following the same link, but from my bugmail in GMail, results in:
https://treeherder.mozilla.org/logviewer.html#?job_id=20401993&repo=try%23L34722
...which displays the "The job does not exist or has expired".

Having two hashes in the URL probably doesn't help.
Ah the STR were incomplete. (Which combined with the Gmail link breaking made me think comment 0 had just experienced the same from gmail).

It's:
1) Visit https://treeherder.mozilla.org/logviewer.html#?job_id=20401993&repo=try#L34722
2) Click an error summary section to cause that part to load in the main panel

Expected:
Loads if the log exists on FTP/wherever (existence can be verified by following the "raw log" link at the top).

Actual:
"The log no longer exists or has expired" shown in the main panel
The comment 0 log now works for me (presuming fixed by bug 1275796).
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 1275796
You need to log in before you can comment on or make changes to this bug.