Clearing the cache happens in the background and can take a while but the user is unaware that process is underway

NEW
Unassigned

Status

()

Firefox
Preferences
P3
normal
2 years ago
2 years ago

People

(Reporter: Robin, Unassigned)

Tracking

46 Branch
Unspecified
Mac OS X
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

2 years ago
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:46.0) Gecko/20100101 Firefox/46.0
Build ID: 20160502172042

Steps to reproduce:

Went to Preferences. Then Network. Tried to click on Clear Now. 


Actual results:

It takes thousands of clicks.... if I'm lucky to totally clear it. I have already deleted Firefox and reinstalled with same issue. I know of alot of people having this same issue.


Expected results:

Should clear with one click.
(Reporter)

Updated

2 years ago
OS: Unspecified → Mac OS X
Tested on nightly.
One click is sufficient. But it takes time to clear the cache depending on the volume. And during this step, the button is still active. So it is possible to click once again (or "thousands" times) to no avail (maybe it's even slowing the process).

The message displayed stating that it calculates the size of cache is not very relevant. Because it looks like it is clearing the cache.

So, in my opinion, the cache is cleared with only one click, but the UI is not so helpful.

Please, Robin, can you check if it works if you click only once on the button and just wait. It took about one minute on my profile to clear 349 MB.
Flags: needinfo?(youngmawmaw)

Updated

2 years ago
Component: Untriaged → Preferences
Status: UNCONFIRMED → NEW
Ever confirmed: true
Flags: needinfo?(youngmawmaw)
Priority: -- → P3
Summary: Firefox 46.0.1: Clearing Cache not working → Clearing the cache happens in the background and can take a while but the user is unaware that process is underway
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