Closed Bug 1273216 Opened 4 years ago Closed 2 years ago
How well are sync users retained?
Before we can ask how we can improve retention we need to know what our current retention is. I made a prototype cohort chart  that shows new user retention over a 10 day period (with a bug on the last day). Does that type of artifact capture what we want to know? What time frames make sense to keep track of? I think daily retention for the first week, then weekly for the first few months sounds like a good place to start.  https://sql.telemetry.mozilla.org/queries/246#399
Component: Sync → Server: Sync
Product: Firefox → Cloud Services
Assignee: nobody → adavis
We can probably piggy back on FxA for this retention data: https://sql.telemetry.mozilla.org/dashboard/fxa-retention We are working on improving our definition of multi-device users and are also working with new data so that chart will be replaced soon. Rfk is trying out the new data here: https://sql.telemetry.mozilla.org/queries/1309#2276 https://sql.telemetry.mozilla.org/queries/1310#2278
We have a pretty good handle on our retention metrics now, closing this out.
Status: NEW → RESOLVED
Closed: 2 years ago
Resolution: --- → FIXED
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