Closed Bug 1274109 Opened 8 years ago Closed 6 years ago

Crash immediately after upgrade to 46.0.1

Categories

(Core :: Layout, defect)

Product:
Core
Component:
Layout
Version:
46 Branch
Platform:
x86
Windows 10
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED WONTFIX

People

(Reporter: a_nut_in, Unassigned)

References

Details

(Keywords: crash)

Crash Data

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
Build ID: 20160502172042

Steps to reproduce:

https://crash-stats.mozilla.com/report/index/bad8a810-d17d-435a-a28d-6e7c12160519

Crashed after hitting the "submit" button after updating Wordpress blog post


Actual results:

https://crash-stats.mozilla.com/report/index/bad8a810-d17d-435a-a28d-6e7c12160519


Expected results:

https://crash-stats.mozilla.com/report/index/bad8a810-d17d-435a-a28d-6e7c12160519
Guys this is crashing *every* time I try to do a "restore" on Wordpress post and the page refreshes

https://crash-stats.mozilla.com/report/index/6baefd30-2318-47ee-b92d-7b7772160519
https://crash-stats.mozilla.com/report/index/7d25ce42-63e6-44ad-bedf-c67302160519

I am uninstalling FF and moving to Chrome till this can be fixed as I can't afford to be updating my post for 30 mins only to have FF crash on me everytime I save changes
Severity: normal → blocker
Priority: -- → P1
Could you test with a fresh profile, please: 
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

And do you have steps to reproduce?
Severity: blocker → normal
Flags: needinfo?(a_nut_in)
Keywords: crash
Priority: P1 → --
Severity: normal → critical
Crash Signature: [@ @0x8d52170 ] [@ @0xe5a708 ] [@ @0x5eb298 ]
Has Regression Range: --- → no
Has STR: --- → no
Keywords: crashreportid
OS: Unspecified → Windows 10
Hardware: Unspecified → x86
same with a fresh profile. 

Here is what I need to do:

- log in to wordpress
- open a post
- make changes
- then either do a "submit" or do a "restore" to previous versions
Flags: needinfo?(a_nut_in)
With the new profile, did you check the 'RoboForm Lite' add-on wasn't installed?
Doesn't seem to be Roboform (or I could be wrong) but I am *not* able to crash 47.0b6 on my Mac 


<snip>

Application Basics
------------------

Name: Firefox
Version: 47.0b6
Build ID: 20160516123243
Update Channel: beta
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:47.0) Gecko/20100101 Firefox/47.0
OS: Darwin 15.4.0 x86-64
Multiprocess Windows: 0/2 (Disabled by add-ons)
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

All Crash Reports

Extensions
----------

Name: DownThemAll!
Version: 2.0.19
Enabled: true
ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: DownThemAll! AntiContainer
Version: 1.5
Enabled: true
ID: anticontainer@downthemall.net

Name: EPUBReader
Version: 1.5.0.8
Enabled: true
ID: {5384767E-00D9-40E9-B72F-9CC39D655D6F}

Name: Firefox Hello
Version: 1.2.6
Enabled: true
ID: loop@mozilla.org

Name: Flash Video Downloader - YouTube HD Download [4K]
Version: 13.2.1
Enabled: true
ID: artur.dubovoy@gmail.com

Name: Multi-process staged rollout
Version: 1.0
Enabled: true
ID: e10srollout@mozilla.org

Name: Okta Secure Web Authentication Plug-in
Version: 5.5.1
Enabled: true
ID: plugin@okta.com

Name: Pocket
Version: 1.0.2
Enabled: true
ID: firefox@getpocket.com

Name: RoboForm Lite
Version: 3.9.1
Enabled: true
ID: xpirftoolbar@roboform.com

Graphics
--------

Asynchronous Pan/Zoom: none
Device ID: 0x0a2e
GPU Accelerated Windows: 2/2 OpenGL (OMTC)
Supports Hardware H264 Decoding: Yes
Vendor ID: 0x8086
WebGL Renderer: Intel Inc. -- Intel Iris OpenGL Engine
windowLayerManagerRemote: true
AzureCanvasAccelerated: 1
AzureCanvasBackend: skia
AzureContentBackend: quartz
AzureFallbackCanvasBackend: none

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 7
browser.search.update: false
browser.sessionstore.upgradeBackup.latestBuildID: 20160516123243
browser.startup.homepage: about:home
browser.startup.homepage_override.buildID: 20160516123243
browser.startup.homepage_override.mstone: 47.0
browser.tabs.remote.autostart.2: true
browser.tabs.warnOnClose: false
browser.urlbar.default.behavior: 0
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 47.0
font.internaluseonly.changed: true
gfx.blacklist.direct2d: 3
gfx.blacklist.dxva: 3
gfx.crash-guard.glcontext.appVersion: 44.0.2
gfx.crash-guard.glcontext.deviceID: 0x0a2e
gfx.crash-guard.status.glcontext: 2
media.gmp-gmpopenh264.abi: x86_64-gcc3-u-i386-x86_64
media.gmp-gmpopenh264.lastUpdate: 1457352874
media.gmp-gmpopenh264.version: 1.5.3
media.gmp-manager.buildID: 20160516123243
media.gmp-manager.lastCheck: 1463837907
media.gmp-widevinecdm.abi: x86_64-gcc3-u-i386-x86_64
media.gmp-widevinecdm.lastUpdate: 1463567496
media.gmp-widevinecdm.version: 1.4.8.866
media.gmp.storage.version.observed: 1
media.webrtc.debug.aec_log_dir: /tmp/
media.webrtc.debug.log_file: /tmp/WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1463642860
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.print_bgcolor: false
print.print_bgimages: false
print.print_colorspace:
print.print_command:
print.print_downloadfonts: false
print.print_duplex: 1515870810
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.00
print.print_paper_name:
print.print_paper_size_type: 1
print.print_paper_size_unit: 0
print.print_paper_width: 8.50
print.print_plex_name:
print.print_resolution: 1515870810
print.print_resolution_name:
print.print_reversed: false
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 57
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
privacy.clearOnShutdown.passwords: false
privacy.donottrackheader.enabled: true
privacy.donottrackheader.value: 1
privacy.sanitize.migrateClearSavedPwdsOnExit: true
privacy.sanitize.migrateFx3Prefs: true
services.sync.declinedEngines:
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1463837886
services.sync.lastSync: Sat May 21 2016 20:20:21 GMT+0530 (IST)
services.sync.numClients: 4
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1462950715

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.12
Version in use: 4.12

NSS
Expected minimum version: 3.23 Basic ECC
Version in use: 3.23 Basic ECC

NSSSMIME
Expected minimum version: 3.23 Basic ECC
Version in use: 3.23 Basic ECC

NSSSSL
Expected minimum version: 3.23 Basic ECC
Version in use: 3.23 Basic ECC

NSSUTIL
Expected minimum version: 3.23
Version in use: 3.23

Experimental Features
---------------------

</snip>

Let me check the same on my desktop in the next couple of days and check if:

1. I can get FF to consistently crash on Windows
2. Remove Roboform and check on the desktop
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0 (Build ID: 20160523030225)
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 (Build ID: 20160502172042)

I'm not being able to reproduce the crash on Windows 10 with the latest Firefox 46.0.1 RC and the latest Nightly 49 when following the indications from Comment 3 (installed also the RoboForm Toolbar from http://www.roboform.com/for-firefox-windows).


(In reply to Ayan from comment #5)
> Let me check the same on my desktop in the next couple of days and check if:
> 
> 1. I can get FF to consistently crash on Windows
> 2. Remove Roboform and check on the desktop

Ayan, did you had any luck?
Could you also provide me with a link for the RoboForm add-on that you used?
Flags: needinfo?(a_nut_in)
I am not able to recreate the issue anymore (I had uninstalled FF and installed Chrome to update my site) and now after installing FF again with the Roboform add on - I don't see the crashes. I was using the add-on from http://www.roboform.com/for-firefox-linux 

Will keep on checking and see if I can repro this if at all and update

 


(In reply to Simona B [:simonab] from comment #6)
> Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0
> (Build ID: 20160523030225)
> Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
> (Build ID: 20160502172042)
> 
> I'm not being able to reproduce the crash on Windows 10 with the latest
> Firefox 46.0.1 RC and the latest Nightly 49 when following the indications
> from Comment 3 (installed also the RoboForm Toolbar from
> http://www.roboform.com/for-firefox-windows).
> 
> 
> (In reply to Ayan from comment #5)
> > Let me check the same on my desktop in the next couple of days and check if:
> > 
> > 1. I can get FF to consistently crash on Windows
> > 2. Remove Roboform and check on the desktop
> 
> Ayan, did you had any luck?
> Could you also provide me with a link for the RoboForm add-on that you used?
Flags: needinfo?(a_nut_in)
Here you go.

https://crash-stats.mozilla.com/report/index/b94d7249-380d-4755-9d07-14a1e2160528

Here is what I had to do:

1. I don't see the Roboform having an effect. I started a brand new blog (new hostname, new hosting etc) Updated a couple of pages. Then set an "aboutme" page. Installed Roboform etc and was stable

2. At one point, I half typed a page, which Wordpress auto saved. At this point, I had a phone call and had to move away from the system for about 3 - 5 minutes. The system was on screensaver. I woke it, typed some more, added some more words (no images or anything)and hit "publish" and the browser crashed.
Seemed to have crashed when the page attempted to "refresh" post the "publish" as the post actually got published even through the crash
Application Basics
------------------

Name: Firefox
Version: 46.0.1
Build ID: 20160502172042
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
Multiprocess Windows: 0/1 (Disabled)
Safe Mode: false

Crash Reports for the Last 3 Days
---------------------------------

Report ID: bp-b94d7249-380d-4755-9d07-14a1e2160528
Submitted: 8 minutes ago

All Crash Reports

Extensions
----------

Name: Firefox Hello
Version: 1.2.6
Enabled: true
ID: loop@mozilla.org

Name: Multi-process staged rollout
Version: 1.0
Enabled: true
ID: e10srollout@mozilla.org

Name: Pocket
Version: 1.0
Enabled: true
ID: firefox@getpocket.com

Name: RoboForm Lite
Version: 3.9.1
Enabled: true
ID: xpirftoolbar@roboform.com

Graphics
--------

Adapter Description: NVIDIA GeForce GT 520
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Adapter RAM: 1024
Asynchronous Pan/Zoom: none
Device ID: 0x1040
Direct2D Enabled: true
DirectWrite Enabled: true (10.0.10240.16430)
Driver Date: 7-13-2015
Driver Version: 10.18.13.5354
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
Subsys ID: 122219da
Supports Hardware H264 Decoding: Yes
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 520 Direct3D11 vs_5_0 ps_5_0)
windowLayerManagerRemote: true
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0

Important Modified Preferences
------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 1
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20160502172042
browser.startup.homepage_override.buildID: 20160502172042
browser.startup.homepage_override.mstone: 46.0.1
dom.apps.reset-permissions: true
dom.mozApps.used: true
extensions.lastAppVersion: 46.0.1
gfx.crash-guard.d3d11layers.appVersion: 46.0.1
gfx.crash-guard.d3d11layers.deviceID: 0x1040
gfx.crash-guard.d3d11layers.driverVersion: 10.18.13.5354
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
gfx.direct3d.last_used_feature_level_idx: 0
media.gmp-eme-adobe.abi: x86-msvc-x64
media.gmp-eme-adobe.lastUpdate: 1463243797
media.gmp-eme-adobe.version: 17
media.gmp-gmpopenh264.abi: x86-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1463243798
media.gmp-gmpopenh264.version: 1.5.3
media.gmp-manager.buildID: 20160502172042
media.gmp-manager.lastCheck: 1464391418
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1463923297
places.history.expiration.transient_current_max_pages: 80476
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateClearSavedPwdsOnExit: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1463245587
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Important Locked Preferences
----------------------------

JavaScript
----------

Incremental GC: true

Accessibility
-------------

Activated: false
Prevent Accessibility: 0

Library Versions
----------------

NSPR
Expected minimum version: 4.12
Version in use: 4.12

NSS
Expected minimum version: 3.22.3 Basic ECC
Version in use: 3.22.3 Basic ECC

NSSSMIME
Expected minimum version: 3.22.3 Basic ECC
Version in use: 3.22.3 Basic ECC

NSSSSL
Expected minimum version: 3.22.3 Basic ECC
Version in use: 3.22.3 Basic ECC

NSSUTIL
Expected minimum version: 3.22.3
Version in use: 3.22.3

Experimental Features
---------------------
Hey hold on:

It crashed again after I "closed" and exited out of Wordpress but in the same browser window, I logged on to my Yahoo mail. Entered the Username and password and clicked submit and boom

https://crash-stats.mozilla.com/report/index/bedfa25c-425b-4d88-8473-4d1ee2160528
Ayan, 

I'm not seeing any new crash reports for the signatures that you already posted to this bug report. Did you experienced any new crashes? If yes, did the crashes also occurred after updating to Firefox 47?
Flags: needinfo?(a_nut_in)
This is on a Windows desktop which I use off and on. Currently using my Mac - so haven't had a chance to test further.

Will do that in the next couple of days and check
Flags: needinfo?(a_nut_in)
bp-b94d7249-380d-4755-9d07-14a1e2160528
 0 	xul.dll	xul.dll@0x1dea824	
1 	xul.dll	PLDHashTable::Remove(void const*)	xpcom/glue/PLDHashTable.cpp:622
2 	xul.dll	mozilla::FrameLayerBuilder::RemoveFrameFromLayerManager(nsIFrame*, void*)	layout/base/FrameLayerBuilder.cpp:1782
3 	xul.dll	mozilla::FramePropertyTable::PropertyValue::DestroyValueFor(nsIFrame*)	layout/base/FramePropertyTable.h:149
4 	xul.dll	PresShell::NotifyDestroyingFrame(nsIFrame*)	layout/base/nsPresShell.cpp:1947
5 	xul.dll	nsFrame::DestroyFrom(nsIFrame*)	layout/generic/nsFrame.cpp:694
6 	xul.dll	nsTextFrame::DestroyFrom(nsIFrame*)	layout/generic/nsTextFrame.cpp:4124
7 	xul.dll	nsContainerFrame::DestroyFrom(nsIFrame*)	layout/generic/nsContainerFrame.cpp:195
Crash Signature: [@ @0x8d52170 ] [@ @0xe5a708 ] [@ @0x5eb298 ] → [@ @0x8d52170 ] [@ @0xe5a708 ] [@ @0x5eb298 ] [@ xul.dll@0x1dea824 | PLDHashTable::Remove | mozilla::FrameLayerBuilder::RemoveFrameFromLayerManager ]
Keywords: crashreportid
Based on Comment 14, in order to move forward setting the component to Core:Layout.

I think that the crash signature from Bug 1257912 is similar with this one. Wayne, what do you think about this?
Component: Untriaged → Layout
Flags: needinfo?(vseerror)
Product: Firefox → Core
> I think that the crash signature from Bug 1257912 is similar with this one. Wayne, what do you think about this?

top 4-5 frames are not quite the same, so it's unclear to me. But perhaps it could have the same cause, because the source line for two frames are the same

https://crash-stats.mozilla.com/report/index/b94d7249-380d-4755-9d07-14a1e2160528
https://hg.mozilla.org/releases/mozilla-release/annotate/0b8492c110be/layout/base/FrameLayerBuilder.cpp#l1782
mstange@232046 	1773	      if (paintedData) {
mwoodrow@118640 	1774	        nsRegion old = data->mGeometry->ComputeInvalidationRegion();
mstange@232046 	1775	        nsIntRegion rgn = old.ScaleToOutsidePixels(paintedData->mXScale, paintedData->mYScale, paintedData->mAppUnitsPerDevPixel);
mstange@232045 	1776            rgn.MoveBy(-GetTranslationForPaintedLayer(t));
mstange@232046 	1777	        paintedData->mRegionToInvalidate.Or(paintedData->mRegionToInvalidate, rgn);
mstange@232046 	1778            paintedData->mRegionToInvalidate.SimplifyOutward(8);
mwoodrow@115307 1779	      }
mwoodrow@115307 1780       }
mwoodrow@118640 1781	
mwoodrow@118640 1782	data->mParent->mDisplayItems.RemoveEntry(data);

https://hg.mozilla.org/releases/mozilla-release/annotate/0b8492c110be/layout/base/nsPresShell.cpp#l1947
matspal@121007 	1946    mPresContext->PropertyTable()->
matspal@121007 	1947      Delete(aFrame, FrameLayerBuilder::LayerManagerDataProperty());
Status: UNCONFIRMED → NEW
Depends on: 1257912
Ever confirmed: true
Flags: needinfo?(vseerror)
{
  "application": {
    "name": "Firefox",
    "osVersion": "Windows_NT 10.0",
    "arch": "x86",
    "version": "47.0",
    "buildID": "20160604131506",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0",
    "safeMode": false,
    "updateChannel": "release",
    "supportURL": "https://support.mozilla.org/1/firefox/47.0/WINNT/en-US/",
    "numTotalWindows": 2,
    "numRemoteWindows": 0,
    "remoteAutoStart": false,
    "autoStartStatus": 2
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  "modifiedPreferences": {
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    "browser.cache.disk.smart_size.first_run": false,
    "browser.cache.disk.capacity": 358400,
    "browser.cache.disk.filesystem_reported": 1,
    "browser.download.importedFromSqlite": true,
    "browser.download.useDownloadDir": false,
    "browser.places.smartBookmarksVersion": 7,
    "browser.sessionstore.upgradeBackup.latestBuildID": "20160604131506",
    "browser.startup.homepage_override.buildID": "20160604131506",
    "browser.startup.homepage_override.mstone": "47.0",
    "dom.apps.reset-permissions": true,
    "dom.mozApps.used": true,
    "extensions.lastAppVersion": "47.0",
    "font.internaluseonly.changed": false,
    "gfx.crash-guard.d3d11layers.appVersion": "47.0",
    "gfx.direct3d.last_used_feature_level_idx": 0,
    "gfx.crash-guard.d3d11layers.feature-d3d11": true,
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    "gfx.crash-guard.d3d11layers.deviceID": "0x1040",
    "gfx.crash-guard.status.d3d9video": 1,
    "gfx.crash-guard.status.d3d11layers": 2,
    "media.gmp.storage.version.observed": 1,
    "media.gmp-eme-adobe.lastUpdate": 1463243797,
    "media.gmp-widevinecdm.lastUpdate": 1469768474,
    "media.gmp-gmpopenh264.version": "1.5.3",
    "media.gmp-gmpopenh264.lastUpdate": 1463243798,
    "media.gmp-eme-adobe.abi": "x86-msvc-x64",
    "media.hardware-video-decoding.failed": false,
    "media.gmp-eme-adobe.version": "17",
    "media.gmp-gmpopenh264.abi": "x86-msvc-x64",
    "media.gmp-manager.buildID": "20160604131506",
    "media.gmp-manager.lastCheck": 1469768472,
    "media.gmp-widevinecdm.abi": "x86-msvc-x64",
    "media.gmp-widevinecdm.version": "1.4.8.866",
    "network.cookie.prefsMigrated": true,
    "network.predictor.cleaned-up": true,
    "places.database.lastMaintenance": 1469772024,
    "places.history.expiration.transient_current_max_pages": 80476,
    "plugin.importedState": true,
    "plugin.disable_full_page_plugin_for_types": "application/pdf",
    "privacy.donottrackheader.enabled": true,
    "privacy.sanitize.migrateClearSavedPwdsOnExit": true,
    "storage.vacuum.last.places.sqlite": 1469772024,
    "storage.vacuum.last.index": 0,
    "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
  },
  "lockedPreferences": {},
  "javaScript": {
    "incrementalGCEnabled": true
  },
  "accessibility": {
    "isActive": false,
    "forceDisabled": 0
  },
  "libraryVersions": {
    "NSPR": {
      "minVersion": "4.12",
      "version": "4.12"
    },
    "NSS": {
      "minVersion": "3.23 Basic ECC",
      "version": "3.23 Basic ECC"
    },
    "NSSUTIL": {
      "minVersion": "3.23",
      "version": "3.23"
    },
    "NSSSSL": {
      "minVersion": "3.23 Basic ECC",
      "version": "3.23 Basic ECC"
    },
    "NSSSMIME": {
      "minVersion": "3.23 Basic ECC",
      "version": "3.23 Basic ECC"
    }
  },
  "userJS": {
    "exists": false
  },
  "crashes": {
    "submitted": [
      {
        "id": "bp-877cf630-4047-4b22-b246-1aeb82160729",
        "date": 1469792960065,
        "pending": false
      }
    ],
    "pending": 1
  },
  "extensions": [
    {
      "name": "AVG Web TuneUp",
      "version": "4.3.1.831",
      "isActive": true,
      "id": "avg@toolbar"
    },
    {
      "name": "Firefox Hello",
      "version": "1.3.2",
      "isActive": true,
      "id": "loop@mozilla.org"
    },
    {
      "name": "Multi-process staged rollout",
      "version": "1.0",
      "isActive": true,
      "id": "e10srollout@mozilla.org"
    },
    {
      "name": "Pocket",
      "version": "1.0.2",
      "isActive": true,
      "id": "firefox@getpocket.com"
    },
    {
      "name": "RoboForm Lite",
      "version": "3.9.2",
      "isActive": true,
      "id": "xpirftoolbar@roboform.com"
    }
  ],
  "experiments": [],
  "graphics": {
    "numTotalWindows": 2,
    "numAcceleratedWindows": 1,
    "windowLayerManagerType": "Basic",
    "windowLayerManagerRemote": false,
    "supportsHardwareH264": "No; Unsupported layers backend",
    "adapterDescription": "NVIDIA GeForce GT 520 ",
    "adapterVendorID": "0x10de",
    "adapterDeviceID": "0x1040",
    "adapterSubsysID": "122219da",
    "adapterRAM": "1024",
    "adapterDrivers": "nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um",
    "driverVersion": "10.18.13.5354",
    "driverDate": "7-13-2015",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterSubsysID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": true,
    "directWriteEnabled": true,
    "directWriteVersion": "10.0.10240.16430",
    "webglRenderer": "Google Inc. -- ANGLE (NVIDIA GeForce GT 520  Direct3D11 vs_5_0 ps_5_0)",
    "info": {
      "AzureCanvasBackend": "direct2d 1.1",
      "AzureCanvasAccelerated": 0,
      "AzureFallbackCanvasBackend": "cairo",
      "AzureContentBackend": "direct2d 1.1"
    }
  }
}
upgraded FF to below build




{
  "application": {
    "name": "Firefox",
    "osVersion": "Windows_NT 10.0",
    "arch": "x86",
    "version": "47.0.1",
    "buildID": "20160623154057",
    "userAgent": "Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0",
    "safeMode": false,
    "updateChannel": "release",
    "supportURL": "https://support.mozilla.org/1/firefox/47.0.1/WINNT/en-US/",
    "numTotalWindows": 1,
    "numRemoteWindows": 0,
    "remoteAutoStart": false,
    "autoStartStatus": 2
  },
  "modifiedPreferences": {
    "accessibility.typeaheadfind.flashBar": 0,
    "browser.cache.disk.hashstats_reported": 1,
    "browser.cache.frecency_experiment": 1,
    "browser.cache.disk.smart_size.first_run": false,
    "browser.cache.disk.capacity": 358400,
    "browser.cache.disk.filesystem_reported": 1,
    "browser.download.importedFromSqlite": true,
    "browser.download.useDownloadDir": false,
    "browser.places.smartBookmarksVersion": 7,
    "browser.sessionstore.upgradeBackup.latestBuildID": "20160623154057",
    "browser.startup.homepage_override.buildID": "20160623154057",
    "browser.startup.homepage_override.mstone": "47.0.1",
    "dom.apps.reset-permissions": true,
    "dom.mozApps.used": true,
    "extensions.lastAppVersion": "47.0.1",
    "font.internaluseonly.changed": false,
    "gfx.crash-guard.d3d11layers.appVersion": "47.0.1",
    "gfx.direct3d.last_used_feature_level_idx": 0,
    "gfx.crash-guard.d3d11layers.feature-d3d11": true,
    "gfx.crash-guard.d3d11layers.feature-d2d": true,
    "gfx.crash-guard.d3d11layers.driverVersion": "10.18.13.5354",
    "gfx.crash-guard.d3d11layers.deviceID": "0x1040",
    "gfx.crash-guard.status.d3d9video": 2,
    "gfx.crash-guard.status.d3d11layers": 2,
    "media.gmp.storage.version.observed": 1,
    "media.gmp-eme-adobe.lastUpdate": 1463243797,
    "media.gmp-widevinecdm.lastUpdate": 1469768474,
    "media.gmp-gmpopenh264.version": "1.5.3",
    "media.gmp-gmpopenh264.lastUpdate": 1463243798,
    "media.gmp-eme-adobe.abi": "x86-msvc-x64",
    "media.hardware-video-decoding.failed": false,
    "media.gmp-eme-adobe.version": "17",
    "media.gmp-gmpopenh264.abi": "x86-msvc-x64",
    "media.gmp-manager.buildID": "20160604131506",
    "media.gmp-manager.lastCheck": 1469768472,
    "media.gmp-widevinecdm.abi": "x86-msvc-x64",
    "media.gmp-widevinecdm.version": "1.4.8.866",
    "network.cookie.prefsMigrated": true,
    "network.predictor.cleaned-up": true,
    "places.database.lastMaintenance": 1469772024,
    "places.history.expiration.transient_current_max_pages": 80476,
    "plugin.importedState": true,
    "plugin.disable_full_page_plugin_for_types": "application/pdf",
    "privacy.donottrackheader.enabled": true,
    "privacy.sanitize.migrateClearSavedPwdsOnExit": true,
    "storage.vacuum.last.places.sqlite": 1469772024,
    "storage.vacuum.last.index": 0,
    "ui.osk.debug.keyboardDisplayReason": "IKPOS: Touch screen not found."
  },
  "lockedPreferences": {},
  "javaScript": {
    "incrementalGCEnabled": true
  },
  "accessibility": {
    "isActive": false,
    "forceDisabled": 0
  },
  "libraryVersions": {
    "NSPR": {
      "minVersion": "4.12",
      "version": "4.12"
    },
    "NSS": {
      "minVersion": "3.23 Basic ECC",
      "version": "3.23 Basic ECC"
    },
    "NSSUTIL": {
      "minVersion": "3.23",
      "version": "3.23"
    },
    "NSSSSL": {
      "minVersion": "3.23 Basic ECC",
      "version": "3.23 Basic ECC"
    },
    "NSSSMIME": {
      "minVersion": "3.23 Basic ECC",
      "version": "3.23 Basic ECC"
    }
  },
  "userJS": {
    "exists": false
  },
  "crashes": {
    "submitted": [
      {
        "id": "bp-877cf630-4047-4b22-b246-1aeb82160729",
        "date": 1469792960065,
        "pending": false
      }
    ],
    "pending": 1
  },
  "extensions": [
    {
      "name": "AVG Web TuneUp",
      "version": "4.3.1.831",
      "isActive": true,
      "id": "avg@toolbar"
    },
    {
      "name": "Firefox Hello",
      "version": "1.3.2",
      "isActive": true,
      "id": "loop@mozilla.org"
    },
    {
      "name": "Multi-process staged rollout",
      "version": "1.0",
      "isActive": true,
      "id": "e10srollout@mozilla.org"
    },
    {
      "name": "Pocket",
      "version": "1.0.2",
      "isActive": true,
      "id": "firefox@getpocket.com"
    },
    {
      "name": "RoboForm Lite",
      "version": "3.9.2",
      "isActive": true,
      "id": "xpirftoolbar@roboform.com"
    }
  ],
  "experiments": [],
  "graphics": {
    "numTotalWindows": 1,
    "numAcceleratedWindows": 1,
    "windowLayerManagerType": "Direct3D 11",
    "windowLayerManagerRemote": true,
    "supportsHardwareH264": "Yes",
    "adapterDescription": "NVIDIA GeForce GT 520 ",
    "adapterVendorID": "0x10de",
    "adapterDeviceID": "0x1040",
    "adapterSubsysID": "122219da",
    "adapterRAM": "1024",
    "adapterDrivers": "nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um",
    "driverVersion": "10.18.13.5354",
    "driverDate": "7-13-2015",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterSubsysID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": true,
    "directWriteEnabled": true,
    "directWriteVersion": "10.0.10240.16430",
    "webglRenderer": "Google Inc. -- ANGLE (NVIDIA GeForce GT 520  Direct3D11 vs_5_0 ps_5_0)",
    "info": {
      "AzureCanvasBackend": "direct2d 1.1",
      "AzureCanvasAccelerated": 0,
      "AzureFallbackCanvasBackend": "cairo",
      "AzureContentBackend": "direct2d 1.1"
    },
    "failures": [
      "[GFX1-]: DXVA2D3D9 just crashed; hardware video will be disabled."
    ],
    "indices": [
      0
    ]
  }
}
This bit is new:



},
    "failures": [
      "[GFX1-]: DXVA2D3D9 just crashed; hardware video will be disabled."
    ],
    "indices": [
AFAIK display driver has not crashed am still logged into windows
Faulting application name: crashreporter.exe, version: 47.0.0.5999, time stamp: 0x57535436
Faulting module name: iertutil.dll, version: 11.0.10240.16766, time stamp: 0x56e8d134
Exception code: 0xc0000005
Fault offset: 0x0020d292
Faulting process id: 0x1c64
Faulting application start time: 0x01d1e98893f1f37f
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\crashreporter.exe
Faulting module path: C:\Windows\SYSTEM32\iertutil.dll
Report Id: a634a137-34d7-4aa7-bd83-4f6135165464
Faulting package full name: 
Faulting package-relative application ID:
Faulting application name: plugin-container.exe, version: 47.0.0.5999, time stamp: 0x5753660e
Faulting module name: mozglue.dll, version: 47.0.0.5999, time stamp: 0x57535438
Exception code: 0x80000003
Fault offset: 0x0000f3ad
Faulting process id: 0xc5c
Faulting application start time: 0x01d1e98f3a086b5a
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
Faulting module path: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll
Report Id: 96b44fd1-d07d-4047-ab2d-e3c72df02b96
Faulting package full name: 
Faulting package-relative application ID:
Closing because no crash reported since 12 weeks.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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