crash in tosqep.dll/tosqep64.dll (toshiba av library) 1.0.10.1224

RESOLVED FIXED in Firefox 47

Status

()

Core
Audio/Video: Playback
P1
critical
RESOLVED FIXED
2 years ago
9 months ago

People

(Reporter: gerald, Assigned: gerald)

Tracking

(Depends on: 1 bug, {crash, regression})

47 Branch
mozilla49
x86
Windows 10
crash, regression
Points:
---
Dependency tree / graph

Firefox Tracking Flags

(firefox47 fixed, firefox48 fixed, firefox49 fixed)

Details

(crash signature)

MozReview Requests

()

Submitter Diff Changes Open Issues Last Updated
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Error loading review requests:

Attachments

(1 attachment)

(Assignee)

Description

2 years ago
Spawned from bug 1268905, where a crash signature was added after a fix had already landed, which didn't account for a DLL in this new signature:
[@ tosqep.dll@0x71d9 ] -> TosQEP.dll 1.0.10.1224
(Assignee)

Updated

2 years ago
OS: Windows → Windows 10
Hardware: All → x86
(Assignee)

Updated

2 years ago
Keywords: crash, regression
(Assignee)

Comment 1

2 years ago
Created attachment 8754209 [details]
MozReview Request: Bug 1274115 - Disable D3D11 for TosQEP.dll 1.0.10.1224 - r?cpearce

Review commit: https://reviewboard.mozilla.org/r/53840/diff/#index_header
See other reviews: https://reviewboard.mozilla.org/r/53840/
Attachment #8754209 - Flags: review?(cpearce)
(Assignee)

Updated

2 years ago
Blocks: 1274127
Attachment #8754209 - Flags: review?(cpearce) → review+
Comment on attachment 8754209 [details]
MozReview Request: Bug 1274115 - Disable D3D11 for TosQEP.dll 1.0.10.1224 - r?cpearce

https://reviewboard.mozilla.org/r/53840/#review50568

Comment 3

2 years ago
https://hg.mozilla.org/integration/mozilla-inbound/rev/518d0d2c8ee3

Comment 4

2 years ago
bugherder
https://hg.mozilla.org/mozilla-central/rev/518d0d2c8ee3
Status: NEW → RESOLVED
Last Resolved: 2 years ago
status-firefox49: affected → fixed
Resolution: --- → FIXED
Target Milestone: --- → mozilla49
(Assignee)

Comment 5

2 years ago
Comment on attachment 8754209 [details]
MozReview Request: Bug 1274115 - Disable D3D11 for TosQEP.dll 1.0.10.1224 - r?cpearce

Approval Request Comment
[Feature/regressing bug #]: D3D11 crashes in 47+
[User impact if declined]: a dozen crashes per week in beta 47.
[Describe test coverage new/current, TreeHerder]: Media tests in try: https://treeherder.mozilla.org/#/jobs?repo=try&revision=3fa319dea6b6ae756fde468671e5590d77affa93
[Risks and why]: Only a pref change that adds some DLLs; Tiny risk in disabling too many DLLs, but we're falling back to proven D3D9, so it's not so bad.
[String/UUID change made/needed]: None.

Requires uplift of bug 1257028 and bug 1273691 first.
Attachment #8754209 - Flags: approval-mozilla-beta?
Attachment #8754209 - Flags: approval-mozilla-aurora?

Comment 6

2 years ago
Comment on attachment 8754209 [details]
MozReview Request: Bug 1274115 - Disable D3D11 for TosQEP.dll 1.0.10.1224 - r?cpearce

Let's uplift to Aurora48 and stabilize before uplifting to Beta47.
Attachment #8754209 - Flags: approval-mozilla-aurora? → approval-mozilla-aurora+

Comment 7

2 years ago
bugherderuplift
https://hg.mozilla.org/releases/mozilla-aurora/rev/602f7e05f130
status-firefox48: affected → fixed

Comment 8

2 years ago
Comment on attachment 8754209 [details]
MozReview Request: Bug 1274115 - Disable D3D11 for TosQEP.dll 1.0.10.1224 - r?cpearce

Disable D3D11 for some device drivers, this code stabilized on Aurora over the weekend, Beta47+
Attachment #8754209 - Flags: approval-mozilla-beta? → approval-mozilla-beta+

Comment 9

2 years ago
bugherderuplift
https://hg.mozilla.org/releases/mozilla-beta/rev/a2b81c651c01
status-firefox47: affected → fixed

Updated

9 months ago
Depends on: 1346765
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