Remove additional first run pages

VERIFIED FIXED in Firefox 50

Status

()

defect
P3
normal
VERIFIED FIXED
3 years ago
3 years ago

People

(Reporter: verdi, Assigned: Gijs)

Tracking

(Blocks 1 bug)

unspecified
Firefox 52
Points:
---
Dependency tree / graph
Bug Flags:
in-testsuite -

Firefox Tracking Flags

(firefox50 verified, firefox51 verified, firefox52 verified)

Details

Attachments

(2 attachments)

One of the outcomes for the onboarding experience is to get people using the web quickly - to simplify the installation flow, remove decisions and information overload and just let people use the browser. Currently, in addition to a first run page, we display a "Private Browsing" page to new users on all OSs except Windows 10 where we display the "Welcome" page. These pages are roadblocks to getting people to the web quickly and as such we'd like them not to be displayed on first run.
Hi Michael-

Per my comment here, https://bugzilla.mozilla.org/show_bug.cgi?id=1274627#c3,

It is my understanding that this is not the agreed upon next step.

Thx,
Jen
(In reply to Jennifer Bertsch [:jbertsch] from comment #2)
> Hi Michael-
> 
> Per my comment here, https://bugzilla.mozilla.org/show_bug.cgi?id=1274627#c3,
> 
> It is my understanding that this is not the agreed upon next step.
> 
> Thx,
> Jen

I think that is a separate issue. 

While Private Browsing is a great feature, it's certainly not the main task that most users have in mind when installing Firefox. I'm sure there is a better context for displaying this page. Likewise the Welcome page for Windows 10 users follows a modal dialog with the same CTA as the page. We don't need to bombard new users with a decision that research shows they are not ready to make on the first session.
Hi Jennifer, Chris

The pages that Michael mentioned are unrelated to the 'Almost Done' page which we are keeping for now. Since they are product feature call-outs, I support removing them to streamline the flow to get users into the product. Windows 10 is testing an update on the default browser dialog that obviates the need for the Windows 10 default change (which has little effect on usage) and the private browsing promotion also is related to a feature update that is old. Can we remove them, or is there a plan to test alternates here?
Flags: needinfo?(chrismore.bugzilla)
(In reply to Nick Nguyen [:osunick] from comment #4)
> Hi Jennifer, Chris
> 
> The pages that Michael mentioned are unrelated to the 'Almost Done' page
> which we are keeping for now. Since they are product feature call-outs, I
> support removing them to streamline the flow to get users into the product.
> Windows 10 is testing an update on the default browser dialog that obviates
> the need for the Windows 10 default change (which has little effect on
> usage) and the private browsing promotion also is related to a feature
> update that is old. Can we remove them, or is there a plan to test
> alternates here?

Yeah, he's not talking about the "Almost Done" /firstrun/ page.

I don't have a problem with preventing these additional pages from opening, but I will also needinfo Winston to double check.

I checked the analytics and about half of visitors already have Firefox set as default. Only 5-6% of people on this page attempt and succeed at setting Firefox as default.

The /welcome/ page and /learnmore/ page are not integral for onboarding going forward, can be overwhelming with so many tabs, and were requested by the product team in the past for specific reasons.

To make the /welcome/ and /learnmore/ page not show up, it requires in-product Firefox config changes to not show these URLs.

Windows 10 welcome config:

https://dxr.mozilla.org/mozilla-central/source/browser/app/profile/firefox.js#373

Learn More Private Browsing page config:

https://dxr.mozilla.org/mozilla-central/source/browser/branding/official/pref/firefox-branding.js#7
Flags: needinfo?(chrismore.bugzilla)
Winston:

Are either of these pages playing any critical role with your Firefox durable team?

https://www.mozilla.org/en-US/firefox/windows-10/welcome/

https://www.mozilla.org/en-US/firefox/46.0.1/firstrun/learnmore/

They aren't required for any of the onboarding experiments.
Flags: needinfo?(wbowden)
Im good with removing both.
Flags: needinfo?(wbowden)
Blocks: 1277196
Chris/Winston:  Can you please indicate the expected timeline (which release / release date) in which these in-product Firefox config changes will be made to not show these URLs?
Flags: needinfo?(wbowden)
Flags: needinfo?(chrismore.bugzilla)
Ignore Comment 8 per https://bugzilla.mozilla.org/show_bug.cgi?id=1277196#c4
Flags: needinfo?(wbowden)
Flags: needinfo?(chrismore.bugzilla)
Moving this over to Firefox :: General since that is the team that will be doing this work.
Component: Tours → General
Priority: -- → P3
The Tours component covers firstrun pages too, not just UITour.
Component: General → Tours
Assignee: nobody → gijskruitbosch+bugs
Status: NEW → ASSIGNED
Comment on attachment 8795755 [details]
Bug 1274633 - remove windows 10 welcome page,

https://reviewboard.mozilla.org/r/81702/#review83270

Sorry for the delay, I didn't see this review request when it came in and I'm behind on my request queue.
Attachment #8795755 - Flags: review?(MattN+bmo) → review+
Comment on attachment 8795756 [details]
Bug 1274633 - remove official branding 'learn more' page,

https://reviewboard.mozilla.org/r/81704/#review83272
Attachment #8795756 - Flags: review?(MattN+bmo) → review+
Pushed by gijskruitbosch@gmail.com:
https://hg.mozilla.org/integration/mozilla-inbound/rev/5dd17564f294
remove windows 10 welcome page, r=MattN
https://hg.mozilla.org/integration/mozilla-inbound/rev/6658f8103562
remove official branding 'learn more' page, r=MattN
https://hg.mozilla.org/mozilla-central/rev/5dd17564f294
https://hg.mozilla.org/mozilla-central/rev/6658f8103562
Status: ASSIGNED → RESOLVED
Closed: 3 years ago
Resolution: --- → FIXED
Target Milestone: --- → Firefox 52
Comment on attachment 8795755 [details]
Bug 1274633 - remove windows 10 welcome page,

UX has requested uplift for this.

Approval Request Comment
[Feature/regressing bug #]: n/a
[User impact if declined]: users will keep seeing the Windows 10 and additional welcome pages
[Describe test coverage new/current, TreeHerder]: there's automated test coverage for the Windows 10 page that is removed together with the page in this patch.
[Risks and why]: low, basically just code removal
[String/UUID change made/needed]: no.
Attachment #8795755 - Flags: approval-mozilla-beta?
Attachment #8795755 - Flags: approval-mozilla-aurora?
Comment on attachment 8795755 [details]
Bug 1274633 - remove windows 10 welcome page,

Based on comment 0 this makes sense, Aurora51+, Beta50+
Attachment #8795755 - Flags: approval-mozilla-beta?
Attachment #8795755 - Flags: approval-mozilla-beta+
Attachment #8795755 - Flags: approval-mozilla-aurora?
Attachment #8795755 - Flags: approval-mozilla-aurora+
Flags: qe-verify+
Checked that only /firstrun/ page is displayed when opening Firefox 50 RC, latest Developer Edition 51.0a2 and latest Nightly 52.0a1 with a clean profile under Win 10 64-bit, Mac OS X 10.11.6 and Ubuntu 14.04 64-bit.

https://www.mozilla.org/en-US/firefox/51.0a2/firstrun/
Status: RESOLVED → VERIFIED
Flags: qe-verify+
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