Closed Bug 1274781 Opened 9 years ago Closed 6 years ago

crash when try to select attachment from file picker and Office 365 installed [@ msoshext.dll@0x7ec1d ]

Categories

(MailNews Core :: Composition, defect)

defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: aryx, Unassigned)

Details

(Keywords: crash)

Crash Data

Crash reports: https://crash-stats.mozilla.com/signature/?product=Thunderbird&signature=msoshext.dll%400x7ec1d&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&page=1#reports From an user on IRC: Office 365 updated recently and since then it seems to happen. The user opens the file picker for the attachment and navigates to a folder and then Thunderbird crashes. The crashing msoshext.dll seems to belong to Office 365.
Adding a couple signatures. (But not msoshext.dll@0x30445 for TB31.x which has a different stack) In general, the whole area of attachments is fraught with issues related to OS and other software, i.e. not Thunderbird :( https://bugzilla.mozilla.org/buglist.cgi?list_id=13031863&short_desc=crash%20attach&resolution=---&resolution=INVALID&query_format=advanced&short_desc_type=allwordssubstr&product=MailNews%20Core&product=Thunderbird
Crash Signature: [@ msoshext.dll@0x7ec1d ] → [@ msoshext.dll@0x7ec1d ] [@ msoshext.dll@0x7e72a ] [@ msoshext.dll@0x78e9f ]
Closing because no crash reported since 12 weeks.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
still exists with different signatures
Status: RESOLVED → REOPENED
Crash Signature: [@ msoshext.dll@0x7ec1d ] [@ msoshext.dll@0x7e72a ] [@ msoshext.dll@0x78e9f ] → [@ msoshext.dll@0x7ec1d ] [@ msoshext.dll@0x7e72a ] [@ msoshext.dll@0x78e9f ] [@ msoshext.dll@0x84701 ] [@ msoshext.dll@0x82c6c ]
Resolution: WONTFIX → ---

I haven't checked if this is a match - msoshext.dll | InitializeFileHandlerWithStream is #183 crash
bp-b488425d-3469-4765-aeb4-8feb70190928

Summary: crash when try to select attachment and Office 365 installed [@ msoshext.dll@0x7ec1d ] → crash when try to select attachment from file picker and Office 365 installed [@ msoshext.dll@0x7ec1d ]

Not worth tracking, especially given fair chance we can't do anything.

Status: REOPENED → RESOLVED
Closed: 7 years ago6 years ago
Resolution: --- → INVALID
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