1274833 - "New Messages" Download does not work unless Thunderbird Restarted (charter.net)

Status: RESOLVED DUPLICATE of bug 1258429

(Thunderbird :: Untriaged, defect)

Description

[Brian]

Thunderbird was working fine...no changes to IMAP. There are 6 unique email folders. Selecting "Get Messages" does not work...."Safe Mode" does not solve this issue..."Disabling Add On" does not solve this issue...Selecting Offline then Online  appears to trigger the same condition as a restart and new emails appear......Current Ver:45.1.0...This was an updated version that did not FIX this issue...Previous VER:38.X

Comment 1

[:aceman]

Anything interesting in tools->error console?

Comment 2

[Kent James (:rkent)]

There have been a handful of similar reports, but not many. I suspect this is some sort of security change that is now failing. It would be good to enable security logging and figure out the actual complaint. I do not have time myself to analyze these logs at the moment, but it would be good to know what is the underlying issue so that we can point people in the correct direction.

Comment 3

[Brian]

Timestamp: 6/2/2016 5:22:46 PM
Error: mobile.charter.net : server does not support RFC 5746, see CVE-2009-3555

Timestamp: 6/2/2016 5:22:45 PM
Warning: Use of Mutation Events is deprecated. Use MutationObserver instead.
Source File: chrome://calendar/content/widgets/calendar-widgets.xml
Line: 495

Timestamp: 6/2/2016 5:22:45 PM
Warning: Unknown property 'grid-template-rows'.  Declaration dropped.
Source File: resource://gre-resources/ua.css
Line: 182, Column: 20
Source Code:
  grid-template-rows: inherit;

While creating services from category 'profile-after-change', could not create service for entry 'Sapi Speech Synth', contract ID '@mozilla.org/synthsapi;1'

Comment 4

[Brian]

I set up a new email account on Charter.Net today with no problems on the Thunderbird (TB) interface...However the same bug exists that will not download new messages unless TB is closed and restarted...Is there any action on this bug?? Thanks

Comment 5

[Wayne Mery (:wsmwk)]

(In reply to Brian from comment #4)
> I set up a new email account on Charter.Net today with no problems on the
> Thunderbird (TB) interface...However the same bug exists that will not
> download new messages unless TB is closed and restarted...Is there any
> action on this bug?? Thanks

Brian, 
Many issues have been reported with Charter.net
Please tell us, are you still seeing this problem?

Comment 6

[Wayne Mery (:wsmwk)]

We think this problem is caused by charter and are attempting to engage them