Closed Bug 1275340 Opened 9 years ago Closed 8 years ago

New CRM/Email Marketing Request: Public Policy: Public Policy

Categories

(Marketing :: Email, task)

Product:
Marketing
Component:
Email
Platform:
All
Other
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE
Due Date:

People

(Reporter: heather, Unassigned)

Details

>> What kind of relationships are you looking to develop? Policymaker and influencers who are making important internet and tech policy decisions. >> What will you do with these relationships? Develop and maintain relationships. >> In this a new email program request? No >> What initiative does this support? Mozilla mission engagement >> Do you currently have a way to solve for this? No. >> What are the pain points in the current process? The number of relationships involved in changemaking is overwhelming. >> What are the perceived benefits to changing the process? More effective issue advocacy. >> How will success be measured? Sustained engagement. >> What is the risk to not doing this? Dropping the ball. >> What does success look like? Sustained engagement. >> How many people will need access to the CRM platform? 2 - myself and Jochai, both on the Public Policy team. >> How large is the data set? Unknown at this time. >> When is this program needed? 2016-05-24
Hi Heather! Thanks for your request! This looks like a program we'd like to take a closer look at to see how we can help you. Timing wise: the CRM team is all hands on deck to complete our major CRM + email platform infrastructure project - a P1 for Mozilla this quarter. We have you in the hopper to look at first thing once that project wraps (end of Q2). Thanks and talk soon! Jess
Hi Jessilyn - thanks for your reply. This is a very high priority and time-sensitive project for policy, and I just need access to SalesforceIQ (rather than something custom that leverages Salesforce broadly). Is there any way to do that quickly? The project itself has already begun, and peak relationship development will be mid-June into mid-July. I've added Chris Riley here in case you'd like more details while I'm on vacation next week.
Hey y'all, We haven't heard from you in awhile. If you want to chat more about getting your program into CRM, please reopen this bug (or file a new one) and we'll get you on our weekly LCM intake mtg to talk next steps. Thanks!
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
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