127597 - mozilla freezes on Firewall Login

Status: RESOLVED WORKSFORME

(Core :: Networking, defect)

Description

[sellers]

simular to 119924:
Loggin into an Oracle Web Server port locks up browser on second "firewall"
login diaglog.  Can't quit the applcation or change to any Mozilla windows. 
can't give URL due to security reasons.  I can attach a snap shot of the window.

Comment 1

[sellers]

Attachment: mozilla freeze snaptop

BuildID 2002021203

Comment 2

[Matthias Versen [:Matti]]

build ID ?

Comment 3

[Matthias Versen [:Matti]]

I'm blind (build ID) :-)

-> Networking

Comment 4

[Greg K.]

Reporter, can you still reproduce this problem using a current build?

(Matthias, Reporter provided the Build ID in Comment #1.)

Comment 5

[sellers]

Asked if I still observe this problem.  I have downloaded Build 2002041711 and
it still locks up on the login page.  It's an Oracle Application Server Login
for Version 8.   I have to force quick Mozilla to get any response from the
application.  I locks with the attachment image as the last successful action.  :(

Comment 6

[benc]

Can you give us descriptions or snapshots of the two dialogs?

Comment 7

[Kai Lahmann (is there, where MNG is)]

another 4 month.. 

Reporter: did we fix this without knowing? could you re-try with a recent
Mozilla version?

Comment 8

[Greg K.]

[e-mail], what will also be helpful is the URL of any
publicly-accessible Oracle Web Server that also exhibits the problem. Otherwise,
it's tough to repproduce this.

Also, you might try to capture some data on what Mozilla is doing during the
hang by using the Sampler application included with the OS X Developer Tools.

Comment 9

[Greg K.]

(Adding qawanted pending such additional information.)

Comment 10

[benc]

-> HTTP.

I looked at the snapshot you provided. I haven't done much w/ HTTP auth in a
while, so could someone confirm that that is the right look for Mac OS X?

If not, this could be some javascript or plugin based auth dialog box...

Comment 11

[sellers]

I tried again with 08132002 build, and it still freezes.  I actually get past
the first login to the OAS (oracle application server) login screen, but after
logging in, there is a second area that I think is a java based login process,
so it may not be using http auth.  I'll try to show a login with a different OS
and browser.  I'm not sure if I can get you access to an OAS server
unfortunatly, I'll see what I can do.  Thanks

Comment 12

[Greg K.]

[e-mail], can you reproduce this problem using another Mozilla user
profile?

Comment 13

[sellers]

I am able to reproduce it on multiple computers, and with Chimmera and Netscape.
 I have a feeling it's related to Java, becuase that is a highly Java intensive
site management program.  I will try to setup a OAS server on a computer giving
your team access to it for a limited time.

Comment 14

[Greg K.]

[e-mail], as I mentioned in comment 8, you should use the Sampler
application included in the OS X Developer Tools to collect data on what
Mozilla's doing during this hang.

Comment 15

[sellers]

OK, using BUILD 2002100603 I was able to get it to work.  I tried the sampler
and collected information but let me share what  I found.   It asked me for the
login via the JAVA looking login window (I think included in earlier report
snapshot) over and over and over again for every resource.  Most browsers
(NS4/IE/etc) ask for the login once, and then must cache it or pass it through
to each requested resource.  Mozilla is asking for it each time (over 20 times
I'm guessing depending on how your Oracle Application Server 4.x is setup).   
I'm not sure if this changes the impact of the bug - but I will continue to try
to see if I can narrow down the problem by trying different platforms aside of
MacOS X as well as multiple Macs.  

Comment 16

[Darin Fisher]

this probably depends on bug 60304, or at least that bug explains why you see
separate java auth dialogs.  since moz isn't hanging anymore, this bug might
even be a duplicate of bug 60304.

Comment 17

[John Unruh]

Setting to new. Please re-test when bug 60304 is fixed.

Comment 18

[Andrew Schultz]

the bug blocking this (bug 60304) is FIXED.  is this still a problem?

Comment 19

[Darin Fisher]

-> default owner

Comment 20

[Matthias Versen [:Matti]]

reporter is gone, nobody else can reproduce this