User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0 Build ID: 20160502172042 Steps to reproduce: I tried to delete one mail, then several others Actual results: Nothing happened, the mail wasn't deleted, not the others. I couldn't delete any mail Expected results: The mails should have been deleted and put in the Trash folder, which disappeared totally
Summary: In Thunderbird 45.1.0 version the Trash folder disappeared totally : it's impossible to put any mail in the Trash not to delete any. → In Thunderbird 45.1.0 version the Trash folder disappeared totally : it's impossible to put any mail in the Trash nor to delete any.
After deletion fails check if there is anything in Tools->Error console. Also the Trash folder disappeared from the list of folders? Is that on an IMAP or a POP3 server?
Many thanks Yes,the Trash folder had disappeared from the list of folders (it's a POP3 server). Actually I found the solution here (in French) on the Mozilla website "Thunderbird Help" : https://support.mozilla.org/fr/kb/vous-ne-pouvez-pas-supprimer-des-messages So I followed the guide and the problem is solved now.
Unfortunately I can't read French. So what was the problem?
The Trash folder was corrupted and had to be deleted. And here is the English page of support Mozilla : https://support.mozilla.org/en-US/kb/cannot-delete-messages Thanks again !
Do you recall which folder you deleted Trash, or Trash.msf - or both? Also, was the file name really "Trash", or a French localization?
Summary: In Thunderbird 45.1.0 version the Trash folder disappeared totally : it's impossible to put any mail in the Trash nor to delete any. → Thunderbird 45.1.0 the Trash folder disappeared. Impossible to put any mail in the Trash nor to delete messages. Caused by corrupt trash folder.
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