User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_5) AppleWebKit/601.6.17 (KHTML, like Gecko) Version/9.1.1 Safari/601.6.17 Steps to reproduce: Menu File/Compact Folders is clicked. Version 45.1.1 Actual results: Multiple accounts, 1 is IMAP others POP. If IMAP account is selected and menu file/Compact Folders is clicked many messages occur and it seems that the host files are compacted. NO other accounts are acted upon. If one of the POP accounts is selected and Compact Folders is clicked NO ACTION IS TAKEN (no messages are displayed ) If one of the POP account FOLDERS is selected and Compact Folders is clicked that FOLDER is successfully compacted and the associated .msf file is changed. Expected results: Regardless of the account or folder is currently selected all mailboxes should be compacted. At the very least all folders within the account for the selected account or should he account of the selected folder should be compacted.
(In reply to DG12 from comment #0) > Multiple accounts, 1 is IMAP others POP. > If IMAP account is selected and menu file/Compact Folders is clicked many > messages occur and it seems that the host files are compacted. NO other > accounts are acted upon. correct. "Compact Folders" acts by design on only one account at a time. > If one of the POP accounts is selected and Compact Folders is clicked NO > ACTION IS TAKEN (no messages are displayed ) > > If one of the POP account FOLDERS is selected and Compact Folders is > clicked that FOLDER is successfully compacted and the associated .msf file > is changed. For my pop account, compact was successful whether I had the account or a folder selected. But (as expected) if there is nothing to compact, then the status bar will have nothing. > Regardless of the account or folder is currently selected all mailboxes > should be compacted. this is bug 1077759 > At the very least all folders within the account for the selected account > or should he account of the selected folder should be compacted.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 1077759
DG12, Do you see anything on Tools | Error Console when you select account and compact? And does this also reproduce if you have started Thunderbird in safe mode? https://support.mozilla.org/en-US/kb/safe-mode
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Summary: compacting doesn't for file/Compact Folders unless individual folder is highlighted → compacting pop account with file/Compact Folders when account is selected, only when individual folder is selected
In safe mode, expected mailboxes were compacted when selecting an account. Several messages (although the text says WARN) 20016-06-11 17:01:18 gloda.index_msg WARN Observed header that claims to be gloda indexed but that gloda has never heard of during compaction. in folder: mailbox://email@example.com/1508 sketchy key:0 subject: Please join us for Brunch August 9 ... sketchy key: 46198 subject ... ... 59432..707957...75005...86002...138727...164718...27221... ... InBox sketchy key:24 ... ... Sent sketchy key: 810 1508 is a subfolder Thank you for looking into this.
Please see http://real-world-systems.com/thunderbird/1508.trbl for the beginning of the 1508 file and http://real-world-systems.com/thunderbird/1508.trbl.msf for the beginning of the 1508.msf file I will do additional testing to determine if failure still occurs in non-safe mode (with or without messages).
I am no longer able to reproduce the problem of selecting an account, then clicking on file/compact and having no folders compacted. Thank you all for your assistance.
Thanks for the update. What addons do you have installed?
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago → 2 years ago
Resolution: --- → WORKSFORME
lightning extension installed and was enabled (now disabled) Plugins installed but NOT active recently: Adobe NPAPI 15.016.20045 Default Browser helper Google Earth Google Talk 126.96.36.199, Video Render 188.8.131.52 iPhotoPhotocase Java Appet NI LabView 2010 internet plugin for Mac Shockwave Flash Silverlight 5.1.20913.0 WebEx64 General Plugin Container 202
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