Closed Bug 1279794 Opened 8 years ago Closed 8 years ago

Download complete arrow animation doesn't disappear

Categories

(Firefox :: Untriaged, defect)

47 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1279677

People

(Reporter: quadronom, Unassigned)

References

Details

(Keywords: regressionwindow-wanted)

Attachments

(1 file)

Attached image screenshot.png
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160604131506

Steps to reproduce:

In Firefox 47 the first frame of the arrow animation gets stuck and will be displayed all the time.


Actual results:

See the screenshot.
Sounds similar to bug 1279677. Are you able to reproduce it every time? Does it appear only with FF47?
Flags: needinfo?(quadronom)
Yep, you're right. Seems like this is a duplicate.

Yes, it is reproducible; happens all the time. It was definitely introduced in 47, it did not happen before.
Flags: needinfo?(quadronom)
Ok, as you are here and able to reproduce the issue, could you download the tool mozregression to narrow down a regression range in 47, please.
See http://mozilla.github.io/mozregression/ for details.
Run the command "mozregression --good=46" then copy here the final pushlog provided by the console output.

Nightly builds are downloaded with e10s enabled by default, as some issues are related to non-e10s/e10s (I double for this one), maybe you'll need to create a fresh custom profile to disable e10s and use it with Mozregression.
I tried mozregression.
No build showed the same issue. But the animation duration was different from what I was used to; it's much faster.
Then – just as a test – I made a new profile on my existing Firefox. The issue was fixed. Reverting to my old preview and the issue was there again – together with the very slow animation.
Did you test in safe mode with your current profile?
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
Ah, forget to mention it. Yes, it happen also in Safe-Mode.
Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160604131506

I could not reproduce this issue on the latest Firefox 47 RC.

Reporter, could you please type about:support in the URL bar, click on the "Copy text to clipboard" button and paste the input here?
Flags: needinfo?(quadronom)
It got really weird: After I switched back to my normal, old profile the animation works atleast _sometimes_.... 
Anyway, I still wonder how a profile can have this impact.
Heres the about:support:
*****************************************************************************

Allgemeine Informationen
------------------------

Name: Firefox
Version: 47.0
Build-ID: 20160604131506
Update-Kanal: release
User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Betriebssystem: Windows_NT 10.0 x86
Fenster mit mehreren Prozessen: 0/1 (deaktiviert)
Abgesicherter Modus: false

Absturzberichte der letzten 3 Tage
----------------------------------

Alle Absturzberichte

Erweiterungen
-------------

Name: Add to Search Bar
Version: 2.9
Aktiviert: true
ID: add-to-searchbox@maltekraus.de

Name: Bloody Vikings!
Version: 0.8.2
Aktiviert: true
ID: bloodyvikings@ffs.bplaced.net

Name: Brief
Version: 2.2.2
Aktiviert: true
ID: brief@mozdev.org

Name: DownThemAll!
Version: 2.0.19
Aktiviert: true
ID: {DDC359D1-844A-42a7-9AA1-88A850A938A8}

Name: Firefox Hello
Version: 1.3.2
Aktiviert: true
ID: loop@mozilla.org

Name: Go Parent Folder
Version: 2.9.1.1-signed.1-signed
Aktiviert: true
ID: goParentFolder@alice

Name: Multi-process staged rollout
Version: 1.0
Aktiviert: true
ID: e10srollout@mozilla.org

Name: New Tab Override (browser.newtab.url replacement)
Version: 2.3.1
Aktiviert: true
ID: newtaboverride@agenedia.com

Name: Pocket
Version: 1.0.2
Aktiviert: true
ID: firefox@getpocket.com

Name: Private Tab
Version: 0.1.9.1
Aktiviert: true
ID: privateTab@infocatcher

Name: Reddit Enhancement Suite
Version: 4.6.1
Aktiviert: true
ID: jid1-xUfzOsOFlzSOXg@jetpack

Name: Referrer Control
Version: 0.4.6.1-signed.1-signed
Aktiviert: true
ID: referrercontrol@qixinglu.com

Name: Search Image Everywhere
Version: 1.1.1-signed.1-signed
Aktiviert: true
ID: images@snark.co.il

Name: Sitzungs-Manager
Version: 0.8.1.12
Aktiviert: true
ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: SoundCloud Downloader - Technowise
Version: 0.98
Aktiviert: true
ID: {c8d3bc80-0810-4d21-a2c2-be5f2b2832ac}

Name: Tabgruppen
Version: 2.0.1
Aktiviert: true
ID: tabgroups@quicksaver

Name: uBlock Origin
Version: 1.7.0
Aktiviert: true
ID: uBlock0@raymondhill.net

Name: Adobe Acrobat - Create PDF
Version: 2.0
Aktiviert: false
ID: web2pdfextension@web2pdf.adobedotcom

Name: FavIconReloader
Version: 0.8.1-signed
Aktiviert: false
ID: FavIconReloader@mozilla.org

Name: OneTab
Version: 1.17.0
Aktiviert: false
ID: extension@one-tab.com

Grafik
------

Asynchrones Wischen und Zoomen: nichts
ClearType-Parameter: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
DirectWrite aktiviert: false (10.0.10586.0)
Gerätekennung: 0x1612
Gerätekennung (GPU #2): 0x139b
GPU #2 aktiv: false
GPU-beschleunigte Fenster: 0/1 Basic (OMTC)
H264-Hardware-Dekodierung unterstützt: No; Hardware video decoding disabled or blacklisted
Herstellerkennung: 0x8086
Herstellerkennung (GPU #2): 0x10de
Karten-Beschreibung: Intel(R) HD Graphics 5600
Karten-Beschreibung (GPU #2): NVIDIA GeForce GTX 960M
Karten-RAM: Unknown
Karten-RAM (GPU #2): 2048
Karten-Treiber: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
Karten-Treiber (GPU #2): nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
Subsys-ID: 11031462
Subsys-ID (GPU #2): 11031462
Treiber-Datum: 11-18-2015
Treiber-Datum (GPU #2): 6-2-2016
Treiber-Version: 20.19.15.4331
Treiber-Version (GPU #2): 10.18.13.6839
WebGL-Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 5600 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: true
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: cairo
AzureFallbackCanvasBackend: cairo

Wichtige modifizierte Einstellungen
-----------------------------------

accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 3
browser.download.importedFromSqlite: true
browser.download.useDownloadDir: false
browser.places.smartBookmarksVersion: 7
browser.search.openintab: true
browser.sessionstore.upgradeBackup.latestBuildID: 20160604131506
browser.startup.homepage: about:home
browser.startup.homepage_override.buildID: 20160604131506
browser.startup.homepage_override.mstone: 47.0
browser.urlbar.userMadeSearchSuggestionsChoice: true
dom.apps.reset-permissions: true
dom.ipc.plugins.flash.disable-protected-mode: true
dom.mozApps.used: true
extensions.lastAppVersion: 47.0
font.internaluseonly.changed: true
gfx.color_management.enablev4: true
gfx.color_management.mode: 1
gfx.crash-guard.d3d11layers.appVersion: 44.0.2
gfx.crash-guard.d3d11layers.deviceID: 0x1612
gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4331
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.glcontext.appVersion: 45.0.2
gfx.crash-guard.glcontext.deviceID: 0x1612
gfx.crash-guard.glcontext.driverVersion: 20.19.15.4331
gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle: true
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp: false
gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
gfx.crash-guard.status.glcontext: 2
gfx.direct2d.disabled: true
gfx.direct3d.last_used_feature_level_idx: 0
gfx.driver-init.appVersion: 42.0
gfx.driver-init.deviceID: 0x1612
gfx.driver-init.driverVersion: 10.18.15.4256
gfx.driver-init.feature-d2d: true
gfx.driver-init.feature-d3d11: true
gfx.driver-init.status: 2
layers.acceleration.disabled: true
media.gmp-eme-adobe.abi: x86-msvc-x64
media.gmp-eme-adobe.lastUpdate: 1462744767
media.gmp-eme-adobe.version: 17
media.gmp-gmpopenh264.abi: x86-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1454016871
media.gmp-gmpopenh264.version: 1.5.3
media.gmp-manager.buildID: 20160604131506
media.gmp-manager.lastCheck: 1465734620
media.gmp-widevinecdm.abi: x86-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1465548367
media.gmp-widevinecdm.version: 1.4.8.866
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
media.mediasource.webm.enabled: true
media.webrtc.debug.aec_log_dir: C:\Users\Lucas\AppData\Local\Temp
media.webrtc.debug.log_file: C:\Users\Lucas\AppData\Local\Temp\WebRTC.log
media.youtube-ua.override.to: 43
network.auth.allow-subresource-auth: 2
network.cookie.prefsMigrated: true
network.http.speculative-parallel-limit: 0
network.predictor.cleaned-up: true
network.prefetch-next: false
places.database.lastMaintenance: 1465500374
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
print.printer_Epson_Stylus_SX620FW.print_bgcolor: false
print.printer_Epson_Stylus_SX620FW.print_bgimages: false
print.printer_Epson_Stylus_SX620FW.print_duplex: -437918235
print.printer_Epson_Stylus_SX620FW.print_edge_bottom: 0
print.printer_Epson_Stylus_SX620FW.print_edge_left: 0
print.printer_Epson_Stylus_SX620FW.print_edge_right: 0
print.printer_Epson_Stylus_SX620FW.print_edge_top: 0
print.printer_Epson_Stylus_SX620FW.print_evenpages: true
print.printer_Epson_Stylus_SX620FW.print_footercenter:
print.printer_Epson_Stylus_SX620FW.print_footerleft: &PT
print.printer_Epson_Stylus_SX620FW.print_footerright: &D
print.printer_Epson_Stylus_SX620FW.print_headercenter:
print.printer_Epson_Stylus_SX620FW.print_headerleft: &T
print.printer_Epson_Stylus_SX620FW.print_headerright: &U
print.printer_Epson_Stylus_SX620FW.print_in_color: true
print.printer_Epson_Stylus_SX620FW.print_margin_bottom: 0.5
print.printer_Epson_Stylus_SX620FW.print_margin_left: 0.5
print.printer_Epson_Stylus_SX620FW.print_margin_right: 0.5
print.printer_Epson_Stylus_SX620FW.print_margin_top: 0.5
print.printer_Epson_Stylus_SX620FW.print_oddpages: true
print.printer_Epson_Stylus_SX620FW.print_orientation: 0
print.printer_Epson_Stylus_SX620FW.print_page_delay: 50
print.printer_Epson_Stylus_SX620FW.print_paper_data: 9
print.printer_Epson_Stylus_SX620FW.print_paper_height: 11,00
print.printer_Epson_Stylus_SX620FW.print_paper_name:
print.printer_Epson_Stylus_SX620FW.print_paper_size_type: 0
print.printer_Epson_Stylus_SX620FW.print_paper_size_unit: 1
print.printer_Epson_Stylus_SX620FW.print_paper_width: 8,50
print.printer_Epson_Stylus_SX620FW.print_resolution: -437918235
print.printer_Epson_Stylus_SX620FW.print_reversed: false
print.printer_Epson_Stylus_SX620FW.print_scaling: 1,00
print.printer_Epson_Stylus_SX620FW.print_shrink_to_fit: true
print.printer_Epson_Stylus_SX620FW.print_to_file: false
print.printer_Epson_Stylus_SX620FW.print_unwriteable_margin_bottom: 0
print.printer_Epson_Stylus_SX620FW.print_unwriteable_margin_left: 0
print.printer_Epson_Stylus_SX620FW.print_unwriteable_margin_right: 0
print.printer_Epson_Stylus_SX620FW.print_unwriteable_margin_top: 0
privacy.cpd.extensions-sessionmanager: false
privacy.cpd.offlineApps: true
privacy.cpd.sessions: false
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateClearSavedPwdsOnExit: true
privacy.sanitize.migrateFx3Prefs: true
security.disable_button.openDeviceManager: false
services.sync.declinedEngines: forms,history,addons,adblockplus
services.sync.engine.addons: false
services.sync.engine.history: false
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1465769246
services.sync.lastSync: Mon Jun 13 2016 02:28:54 GMT+0200
services.sync.numClients: 2
storage.vacuum.last.index: 2
storage.vacuum.last.places.sqlite: 1465402720
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.

Wichtige nicht veränderbare Einstellungen
-----------------------------------------

JavaScript
----------

Inkrementelle GC: true

Barrierefreiheit
----------------

Aktiviert: false
Barrierefreiheit verhindern: 0

Bibliotheken-Versionen
----------------------

NSPR
Minimal vorausgesetzte Version: 4.12
Verwendete Version: 4.12

NSS
Minimal vorausgesetzte Version: 3.23 Basic ECC
Verwendete Version: 3.23 Basic ECC

NSSSMIME
Minimal vorausgesetzte Version: 3.23 Basic ECC
Verwendete Version: 3.23 Basic ECC

NSSSSL
Minimal vorausgesetzte Version: 3.23 Basic ECC
Verwendete Version: 3.23 Basic ECC

NSSUTIL
Minimal vorausgesetzte Version: 3.23
Verwendete Version: 3.23

Experimentelle Funktionen
-------------------------
Flags: needinfo?(quadronom)
Can you test with FaviconReloader disabled, this add-on is EOLed and pretty broken with Firefox.
See Also: → 1279677
But it is already disabled...
I removed it anyway; didn't help.
Installed all the enabled add-ons from the reporter's about:support report but I'm still unable to reproduce the issue on the latest Firefox 47 RC.

Paolo, do you have any clue about what the cause of this might be?
Flags: needinfo?(paolo.mozmail)
(In reply to Simona B [:simonab] from comment #11)
> Installed all the enabled add-ons from the reporter's about:support report
> but I'm still unable to reproduce the issue on the latest Firefox 47 RC.
> 
> Paolo, do you have any clue about what the cause of this might be?

No, it's most likely a graphics issue though.
Flags: needinfo?(paolo.mozmail)
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Resolution: --- → DUPLICATE
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