1280849 - Crash in @0x0 | nvumdshim.dll@0x1af30

Status: RESOLVED FIXED

(Core :: Audio/Video: Playback, defect, P1)

Description

[Nicholas Nethercote [inactive]]

This bug was filed from the Socorro interface and is 
report bp-b176b5f7-4d14-4977-823b-7b9812160618.
=============================================================

This crash first showed up in Nightly 20160502030207, though it has become a bit more frequent since June 12. It has occurred 24 times overall:

> 0 		@0x0 	
> Ø 1 	nvumdshim.dll 	nvumdshim.dll@0x1af30 	
> 2 	d3d11.dll 	d3d11.dll@0x2cec1 	
> 3 	d3d11.dll 	NOutermost::CDevice::CreateLayeredChild(unsigned int, void const*, unsigned long, ID3D11LayeredUseCounted*, _GUID const&, void**) 	
> 4 	d3d11.dll 	CDevice::CreateVideoProcessorEnumerator(D3D11_VIDEO_PROCESSOR_CONTENT_DESC const*, ID3D11VideoProcessorEnumerator**) 	
> 5 	msvproc.dll 	CxCodeVideoProcMFTTypeHandler::CheckMediaTypeD3D11(IMFMediaType*, IMFMediaType*) 	
> 6 	msvproc.dll 	CxCodeVideoProcMFTTypeHandler::UpdateAvailableInputTypesD3D11() 	
> 7 	msvproc.dll 	CxCodeVideoProcMFTTypeHandler::CheckD3D11VideoDevice() 	
> 8 	msvproc.dll 	CxCodeVideoProcMFTTypeHandler::OnSetDXGIManager(IMFDXGIDeviceManager*) 	
> 9 	msvproc.dll 	CxCodeVideoProcMFTDataHandler::OnSetDXGIManager(IMFDXGIDeviceManager*) 	
> 10 	msvproc.dll 	CMFTSimpleDataHandler::ProcessMessage(_MFT_MESSAGE_TYPE, unsigned long) 	
> 11 	msvproc.dll 	CMFTBase::ProcessMessage(_MFT_MESSAGE_TYPE, unsigned long) 	
> 12 	xul.dll 	mozilla::MFTDecoder::SendMFTMessage(_MFT_MESSAGE_TYPE, unsigned long) 	dom/media/platforms/wmf/MFTDecoder.cpp:116
> 13 	xul.dll 	mozilla::D3D11DXVA2Manager::Init(nsACString_internal&) 	dom/media/platforms/wmf/DXVA2Manager.cpp:652

In every case we're trying to execute code at address 0x0. nvumdshim.dll is apparently an "NVIDIA Compatible D3D Shim Driver". The crashes mostly occur very shortly after start-up, but not always.

Comment 1

[Milan Sreckovic [:milan] (needinfo for best results)]

I don't know how video team decides which drivers to block for D3D11 DXVA.

Comment 2

[Anthony Jones (:ajones, :kentuckyfriedtakahe, :k17e)]

(In reply to Milan Sreckovic [:milan] from comment #1)
> I don't know how video team decides which drivers to block for D3D11 DXVA.

For D3D11 we just block anything that crashes and fall back to D3D9.

Comment 3

[Gerald Squelart (he/him) (not at Mozilla since 2022-09-15)]

Attachment: Bug 1280849 - Disable D3D11 for nvumdshim.dll 10.18.13.6822 -

Review commit: https://reviewboard.mozilla.org/r/60752/diff/#index_header
See other reviews: https://reviewboard.mozilla.org/r/60752/

Comment 4

[Gerald Squelart (he/him) (not at Mozilla since 2022-09-15)]

Comment on attachment 8765306 [details]
Bug 1280849 - Disable D3D11 for nvumdshim.dll 10.18.13.6822 -

https://reviewboard.mozilla.org/r/60752/#review57552

To the reviewer:

::: modules/libpref/init/all.js:329
(Diff revision 1)
>  pref("media.wmf.enabled", true);
>  pref("media.wmf.decoder.thread-count", -1);
>  pref("media.wmf.low-latency.enabled", false);
>  pref("media.wmf.skip-blacklist", false);
>  pref("media.windows-media-foundation.allow-d3d11-dxva", true);
> -pref("media.wmf.disable-d3d11-for-dlls", "igd10iumd32.dll: 20.19.15.4444, 20.19.15.4424, 20.19.15.4409, 20.19.15.4390, 20.19.15.4380, 20.19.15.4360, 10.18.10.4358, 20.19.15.4331, 20.19.15.4312, 20.19.15.4300, 10.18.15.4281, 10.18.15.4279, 10.18.10.4276, 10.18.15.4268, 10.18.15.4256, 10.18.10.4252, 10.18.15.4248, 10.18.14.4112, 10.18.10.3958, 10.18.10.3496, 10.18.10.3431, 10.18.10.3412, 10.18.10.3355, 9.18.10.3234, 9.18.10.3071, 9.18.10.3055, 9.18.10.3006; igd10umd32.dll: 9.17.10.4229, 9.17.10.3040, 9.17.10.2857, 8.15.10.2274, 8.15.10.2272, 8.15.10.2246, 8.15.10.1840, 8.15.10.1808; igd10umd64.dll: 9.17.10.4229, 10.18.10.3496; isonyvideoprocessor.dll: 4.1.2247.8090, 4.1.2153.6200; tosqep.dll: 1.2.15.526, 1.1.12.201, 1.0.11.318, 1.0.11.215, 1.0.10.1224; tosqep64.dll: 1.1.12.201, 1.0.11.215; nvwgf2um.dll: 10.18.13.6510, 10.18.13.5891, 10.18.13.5887, 10.18.13.5582, 10.18.13.5382, 9.18.13.4195, 9.18.13.3165; atidxx32.dll: 8.17.10.671, 8.17.10.661, 8.17.10.648, 8.17.10.644, 8.17.10.625, 8.17.10.605, 8.17.10.581, 8.17.10.569, 8.17.10.560, 8.17.10.545, 8.17.10.539, 8.17.10.531, 8.17.10.525, 8.17.10.520, 8.17.10.519, 8.17.10.514, 8.17.10.511, 8.17.10.494, 8.17.10.489, 8.17.10.483, 8.17.10.453, 8.17.10.451, 8.17.10.441, 8.17.10.436, 8.17.10.432, 8.17.10.425, 8.17.10.418, 8.17.10.414, 8.17.10.401, 8.17.10.395, 8.17.10.385, 8.17.10.378, 8.17.10.362, 8.17.10.355, 8.17.10.342, 8.17.10.331, 8.17.10.318, 8.17.10.310, 8.17.10.286, 8.17.10.269, 8.17.10.261, 8.17.10.247, 8.17.10.240, 8.15.10.212; atidxx64.dll: 8.17.10.661, 8.17.10.644");
> +pref("media.wmf.disable-d3d11-for-dlls", "igd10iumd32.dll: 20.19.15.4444, 20.19.15.4424, 20.19.15.4409, 20.19.15.4390, 20.19.15.4380, 20.19.15.4360, 10.18.10.4358, 20.19.15.4331, 20.19.15.4312, 20.19.15.4300, 10.18.15.4281, 10.18.15.4279, 10.18.10.4276, 10.18.15.4268, 10.18.15.4256, 10.18.10.4252, 10.18.15.4248, 10.18.14.4112, 10.18.10.3958, 10.18.10.3496, 10.18.10.3431, 10.18.10.3412, 10.18.10.3355, 9.18.10.3234, 9.18.10.3071, 9.18.10.3055, 9.18.10.3006; igd10umd32.dll: 9.17.10.4229, 9.17.10.3040, 9.17.10.2857, 8.15.10.2274, 8.15.10.2272, 8.15.10.2246, 8.15.10.1840, 8.15.10.1808; igd10umd64.dll: 9.17.10.4229, 10.18.10.3496; isonyvideoprocessor.dll: 4.1.2247.8090, 4.1.2153.6200; tosqep.dll: 1.2.15.526, 1.1.12.201, 1.0.11.318, 1.0.11.215, 1.0.10.1224; tosqep64.dll: 1.1.12.201, 1.0.11.215; nvwgf2um.dll: 10.18.13.6510, 10.18.13.5891, 10.18.13.5887, 10.18.13.5582, 10.18.13.5382, 9.18.13.4195, 9.18.13.3165; atidxx32.dll: 8.17.10.671, 8.17.10.661, 8.17.10.648, 8.17.10.644, 8.17.10.625, 8.17.10.605, 8.17.10.581, 8.17.10.569, 8.17.10.560, 8.17.10.545, 8.17.10.539, 8.17.10.531, 8.17.10.525, 8.17.10.520, 8.17.10.519, 8.17.10.514, 8.17.10.511, 8.17.10.494, 8.17.10.489, 8.17.10.483, 8.17.10.453, 8.17.10.451, 8.17.10.441, 8.17.10.436, 8.17.10.432, 8.17.10.425, 8.17.10.418, 8.17.10.414, 8.17.10.401, 8.17.10.395, 8.17.10.385, 8.17.10.378, 8.17.10.362, 8.17.10.355, 8.17.10.342, 8.17.10.331, 8.17.10.318, 8.17.10.310, 8.17.10.286, 8.17.10.269, 8.17.10.261, 8.17.10.247, 8.17.10.240, 8.15.10.212; atidxx64.dll: 8.17.10.661, 8.17.10.644; nvumdshim.dll: 10.18.13.6822");

Not too obvious in this long line, but the only diff is right at the end, "; nvumdshim.dll: 10.18.13.6822".

Comment 5

[Anthony Jones (:ajones, :kentuckyfriedtakahe, :k17e)]

Comment on attachment 8765306 [details]
Bug 1280849 - Disable D3D11 for nvumdshim.dll 10.18.13.6822 -

https://reviewboard.mozilla.org/r/60752/#review57564

Comment 6

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/mozilla-inbound/rev/1319c4c60bbe
Disable D3D11 for nvumdshim.dll 10.18.13.6822 - r=kentuckyfriedtakahe

Comment 7

[Carsten Book [:Tomcat]]

https://hg.mozilla.org/mozilla-central/rev/1319c4c60bbe