1281755 - Upload Video page confusing and annoying when initial upload attempt fails.

Status: RESOLVED INVALID

(Webtools Graveyard :: Air Mozilla, defect)

Description

[Richard A Milewski[:richard]]

This bug is about uploading a video using the Upload Video item on the New/Upload menu.

If the upload attempt fails, a pink dialog box is presented informing the user and offering a "Reupload" button.

There are several problems:

  1 - Clicking the Reupload button does not hide the dialog box.

  2 - The upload progress bar does not appear until the file is 1% uploaded.  On slow connections this can be tens of seconds. 
 
  3 - The combination of 1 & 2 means that there is no indication anything is happening, and if the user clicks the button more than once, another upload starts for each click.

  4 - The annoying part:  While the upload is in progress the progress bar appears and disappears several times a second, causing the rest of the content (including the now unnecessary pink dialog box) to bounce up and down on the screen.

Comment 1

[Richard A Milewski[:richard]]

Attachment: Screen Capture Video Illustrating issue #4

Comment 2

[Richard A Milewski[:richard]]

The original bug description and the video attached in comment 1 were created under very challenging network conditions.  In order to reproduce the problem with a stable network connection it may be necessary to disconnect the test machine from the network for several seconds to induce an upload failure.

Comment 3

[Richard A Milewski[:richard]]

Attachment: MTR data for the network path.

Comment 4

[Andy Kochendorfer]

Platform deprecated.