1282018 - Firefox on Wine crashes when trying to install SkypeForBusiness plugin

Status: RESOLVED INCOMPLETE

(Core Graveyard :: Plug-ins, defect, P5)

Description

[staal1978]

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/538.1 (KHTML, like Gecko) QupZilla/1.8.9 Safari/538.1

Steps to reproduce:

Running Firefox in a clean 32-bit wineprefix, go to a SkypeForBusiness (formerly Lync web app) test-page. The sign in page will ask you to install a plugin.


Actual results:

Selecting to install the plugin causes Firefox to crash


Expected results:

The plugin should have been installed.

One part of the bug was Wine's msiexec, which can be seen here:

https://bugs.winehq.org/show_bug.cgi?id=39091

Comment 1

[Benjamin Smedberg]

Do you have a crash report ID or stack?

Comment 2

[staal1978]

Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:39.0
AvailablePageFile: 6184955904
AvailablePhysicalMemory: 2024456192
AvailableVirtualMemory: 4294770687
BIOS_Manufacturer: The Wine Project
BlockedDllList: 
BreakpadReserveAddress: 49283072
BreakpadReserveSize: 67108864
BuildID: 20150630154324
CrashTime: 1467106384
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
GraphicsCriticalError: |[0][GFX1]: Failed to initialize WARP D3D11 device!-2147467259
InstallTime: 1467106316
Notes: D3D11-WARP? D3D11-WARP- D3D11 Layers? D3D11 Layers- 
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
StartupTime: 1467106316
SystemMemoryUsePercentage: 50
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 8322318336
TotalPhysicalMemory: 4128018432
TotalVirtualMemory: 4294836223
URL: https://webdir0m.online.lync.com/lwa/tgt-d2e69e9250a755bebff58107602e8ada/WebPages/LwaClient.aspx?legacy=RmFsc2U!&xml=PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0idXRmLTgiPz48Y29uZi1pbmZvIHhtbG5zOnhzZD0iaHR0cDovL3d3dy53My5vcmcvMjAwMS9YTUxTY2hlbWEiIHhtbG5zOnhzaT0iaHR0cDovL3d3dy53My5vcmcvMjAwMS9YTUxTY2hlbWEtaW5zdGFuY2UiIHhtbG5zPSJodHRwOi8vc2NoZW1hcy5taWNyb3NvZnQuY29tL3J0Yy8yMDA5LzA1L3NpbXBsZWpvaW5jb25mZG9jIj48Y29uZi11cmk-c2lwOnNlYnJvc0BtaWNyb3NvZnQuY29tO2dydXU7b3BhcXVlPWFwcDpjb25mOmZvY3VzOmlkOjdRUkg1V1I4PC9jb25mLXVyaT48c2VydmVyLXRpbWU-OTMuNzQ3Mjwvc2VydmVyLXRpbWU-PG9yaWdpbmFsLWluY29taW5nLXVybD5odHRwczovL21lZXQubHluYy5jb20vbWljcm9zb2Z0L3NlYnJvcy83UVJINVdSODwvb3JpZ2luYWwtaW5jb21pbmctdXJsPjxjb25mLWtleT43UVJINVdSODwvY29uZi1rZXk-PGZhbGxiYWNrLXVybD5odHRwczovL21lZXQubHluYy5jb20vbWljcm9zb2Z0L3NlYnJvcy83UVJINVdSOD9zbD08L2ZhbGxiYWNrLXVybD48dWN3YS11cmw-aHR0cHM6Ly93ZWJkaXIwbS5vbmxpbmUubHluYy5jb20vdWN3YS92MS9hcHBsaWNhdGlvbnM8L3Vjd2EtdXJsPjx1Y3dhLWV4dC11cmw-aHR0cHM6Ly93ZWJkaXIwbS5vbmxpbmUubHluYy5jb20vdWN3YS92MS9hcHBsaWNhdGlvbnM8L3Vjd2EtZXh0LXVybD48dWN3YS1pbnQtdXJsIC8-PHRlbGVtZXRyeS1pZD42NTVmNTdmMC02YzBmLTRhOTMtOTY1Ni04ZDBmNWFiOTIxZjk8L3RlbGVtZXRyeS1pZD48L2NvbmYtaW5mbz4!
Vendor: Mozilla
Version: 39.0
Winsock_LSP: TCP/IP : 2 : 1 :  
 UDP/IP : 2 : 2 :  
 IPX : 2 : 2 :  
 SPX : 2 : 5 :  
 SPX II : 2 : 5 : 
useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.(In reply to Benjamin Smedberg  [:bsmedberg] from comment #1)
> Do you have a crash report ID or stack?

(In reply to Benjamin Smedberg  [:bsmedberg] from comment #1)
> Do you have a crash report ID or stack?

Comment 3

[Loic]

You can find crash reports in the page about:crashes in Firefox location bar.

Comment 4

[staal1978]

Something weird happened between yesterday and today: I was going to repeat the procedure in order to get the about:crashes info. Since I had cleaned out the previous WINEPREFIX, I started fresh again (so I could not use the old crash).

All of a sudden the two top google hits for "skype for business web" do not prompt for an installation of the plugin!


https://meet.lync.com/microsoft/sebros/7QRH5WR8

https://join.microsoft.com/meet/a-osorte/HP8SLJTD

Even cooler is that I could sign in with native Linux Firefox (although with a warning that video, screen sharing and audio won't work... so I guess some things will have to improve).

This sort of makes the whole bug moot and the need for Firefox under Wine less important...

I just hope that whatever change was done between yesterday and today quickly "trickles down" to businesses, since this video conferencing platform has been a pain as a Linux user.

Comment 5

[staal1978]

Apparently I spoke to early. One needs to set Windows version to >8.1 (I set 10) to get the prompt to install the plugin.

Otherwise it only gives you a plugin-less login (which seems new)

Also, a fresh install of Firefox 47 in 32-bit wine also solved the crash issue in installing the plugin (still don't know if the plugin actually works).

So *something* changed but I am not entirely sure what