Update nagbot to handle working vs. non-work days.

NEW
Assigned to

Status

()

bugzilla.mozilla.org
General
--
enhancement
2 years ago
2 years ago

People

(Reporter: mhoye, Assigned: mhoye)

Tracking

Production
All
Unspecified

Details

(Assignee)

Description

2 years ago
Our softvision colleagues have asked that the Nagbot tool be updated to use working days as well as calendar days. I own that thing, and will do so directly.

Not sure if this is the right category for this, but I'm self-assigning it.
(Assignee)

Updated

2 years ago
Assignee: nobody → mhoye
are you referring to the request reminder emails (ie request nagging), or is "nagbot" something else?  it isn't a term used within the BMO codebase afaict.

request reminders already ignore weekends when calculating durations (see https://bugzilla.mozilla.org/show_bug.cgi?id=984438#c6).

"working days" is trickier; public holidays would need to be excluded, and those are varied depending on location (not timezone), and fluid.
(Assignee)

Comment 2

2 years ago
Nagbot is a little SLA-notification robot I maintain that looks for untriaged bugs and brings them to the attention of an increasingly-important set of people as they age, it's not a Bugzilla-native thing. Sorry, for the confusion, I just wasn't sure where else to put this.
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