1282241 - print multiple blank pages (Large Random Number) instead of 1 or 2

Status: RESOLVED DUPLICATE of bug 1276717

(Core :: Print Preview, defect)

Description

[Shaun Forsyth]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160604131506

Steps to reproduce:

Click the burger menu, click on print
Tested on multiple windows 7 computers, in safe mode, with different sites.


Actual results:

print preview appears with lots of blank pages


Expected results:

print preview appear with 1 or 2 pages.

Comment 1

[Shaun Forsyth]

Tested Windows 10. No Problem

Comment 2

[Loic]

Example of websites?

Comment 3

[Bob Owen (:bobowen)]

Hi Shaun, thanks for reporting this.

I suspect you might be suffering from this or something similar:
https://support.mozilla.org/en-US/kb/pages-appear-tiny-when-i-print-or-print-preview-firefox

Can you see if your prefs match and whether the solution works for you?

Comment 4

[Shaun Forsyth]

Thanks @bobowen. That Worked. Shame it needed a full version number to be fixed.

Comment 5

[Bob Owen (:bobowen)]

(In reply to Shaun Forsyth from comment #4)
> Thanks @bobowen. That Worked. Shame it needed a full version number to be
> fixed.

Thanks again Shaun and yes, sorry about that.

Unfortunately the problem was only found just before we released, so we had to weigh up taking the fix against possibly causing other worse regressions.
As it was difficult to determine how many people might be affected, we decided the best course of action was to not take the fix at such a late stage, but add the known issue to the release notes.

Comment 6

[Bob Owen (:bobowen)]

Not sure why the resolution updated there, but this should probably go down as a duplicate anyway.