1283148 - TypeError: _gaq is undefined when trying to search

Status: VERIFIED FIXED

(support.mozilla.org :: General, defect)

Description

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

When using the search field, it does not work and in the console appears:
> TypeError: _gaq is undefined
> searchTimeout<()

Probably regression from bug 1259953.

Comment 1

[Ben (:bensternthal)]

Michal:

Thanks for the report. Can you note here the version of FF you are using, I am on 47.0.1 release and am unable to reproduce.

Comment 2

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

I am on latest nightly 50.0a1. Maybe I need to better specify the steps for reproducing the issue:
1) Go to https://support.mozilla.org/.
2) Open Firefox console.
3) Type something into the search field in to top right on the page.
4) The error appears in the console.

I tried to reproduce it again with Do Not Track disabled, and than it works, so I can confirm it's a regression due to bug 1259953.

Comment 3

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

It will probably affect even more - see https://github.com/mozilla/kitsune/search?utf8=%E2%9C%93&q=_gaq

Comment 4

[Jørgen Rasmussen]

I am having this problem in Firefox 47.0.0 and 47.0.1. I see the same thing in Google Chrome Version 51.0.2704.106 m.

Error: TypeError: _gaq is undefined
Source: https://support.cdn.mozilla.net/static/build/common-min.c7a69134e5f9.js
Line: 11

Comment 5

[Ben (:bensternthal)]

Confirmed & assigning.

Comment 6

[Giorgos Logiotatidis [:giorgos]]

Thanks for the report Michal. I filed a pull request [0] and pushed the code to stage. Can you please verify that this fixes the issue?

[0] https://github.com/mozilla/kitsune/pull/2872

Comment 7

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Actually the issue has been first spotted by Joergen and mentioned on the SUMO forum. Thank you Joergen!

I will check the resolution in few minutes and let you know both here and in the PR.

Comment 8

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

There are some *but* which would need to be at least investigated, what they mean. https://github.com/mozilla/kitsune/pull/2872#issuecomment-229613639

Comment 9

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

I see the fix deployed and it works again. :)

Comment 10

[Giorgos Logiotatidis [:giorgos]]

Cool! Thanks again Michal.

Comment 11

[Stephen Donner [:stephend] Not actively reading bugmail]

Verified FIXED on staging and prod (I had the same issue).