Ever since I installed the most recent update, my anti-virus program as been reporting "generic" threats. I don't really know what the problem is, but it has something to do with identity protection. I keep deleting it and it keeps coming back.

RESOLVED INCOMPLETE

Status

()

Firefox
Untriaged
--
critical
RESOLVED INCOMPLETE
2 years ago
2 years ago

People

(Reporter: SHEILA GOFF, Unassigned, NeedInfo)

Tracking

47 Branch
x86_64
Windows 8.1
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(1 attachment)

(Reporter)

Description

2 years ago
Created attachment 8767514 [details]
firefox info.csv

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
Build ID: 20160623154057

Steps to reproduce:

I didn't do anything other than update Firefox to the most recent version.


Actual results:

My anti-virus software keeps telling me that there is a threat.  I keep telling it to take care of it, it does, and then it happens again.


Expected results:

NOT put my identity at risk!
(Reporter)

Updated

2 years ago
Severity: normal → critical
OS: Unspecified → Windows 8.1
Hardware: Unspecified → x86_64

Comment 1

2 years ago
What's your AV program?
Sheila, could you please answer to the question from Comment 1?

David, can you please advice on this matter?
Flags: needinfo?(koko61)
Flags: needinfo?(dkeeler)
Without more information, I don't have any ideas as to why this might be happening. My initial suspicion was that the changes in bug 1239166 could have caused this, but that didn't land until 48, and if 47 is the version in question here, it couldn't be responsible.
Flags: needinfo?(dkeeler)
Closing this as incomplete due to lack of additional information from the reporter.

Sheila, please feel free to reopen it if you still have the problem reproducible (on the latest release) and you can provide additional details that could help us reproduce or identify your issue.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 2 years ago
Resolution: --- → INCOMPLETE
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