1285160 - Problem getting questions using the v2 API

Status: RESOLVED WONTFIX

(support.mozilla.org :: General, defect, P3)

Description

[Alvaro del Castillo]

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/51.0.2704.79 Chrome/51.0.2704.79 Safari/537.36

Steps to reproduce:

https://support.mozilla.org/api/2/question/?page=17624


Actual results:

Server error


Expected results:

Return a JSON with the questions in this page.

https://support.mozilla.org/api/2/question/?page=17623
https://support.mozilla.org/api/2/question/?page=17625

are working.

Comment 1

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Hi Alvaro.

Can you still reproduce this issue? It works from my browser (tested from Fennec).

Comment 2

[Alvaro del Castillo]

No, I can not reproduce it anymore!

Comment 3

[Michal Stanke (Mozilla.cz) [:mstanke][:MikkCZ]]

Giorgos, can you investigate deeper in the logs?

Comment 4

[Alvaro del Castillo]

I am having issues more frequently now. For example:

https://support.mozilla.org/api/2/question/?ordering=updated&page=896

gives me an INTERNAL SERVER ERROR

Similar issues with other pager ...

Comment 5

[Giorgos Logiotatidis [:giorgos]]

Alvaro how do you use this data?

Comment 6

[Alvaro del Castillo]

We are working on creating metrics Dashboard for contribution on Mozilla.

In this case, we are using the perceval backend (not the final version yet):

https://github.com/acs/perceval/blob/kitsune/perceval/backends/kitsune.py

The idea is to get all questions and their answers in a first iteration and then update incrementally the data.

Comment 7

[Alvaro del Castillo]

https://github.com/grimoirelab/perceval/blob/master/perceval/backends/kitsune.py

Backend now available officially.

Comment 8

[Seburo]

Closed as per https://blog.mozilla.org/sumo/2019/06/07/sumo-platform-roadmap/