Closed Bug 1287872 Opened 9 years ago Closed 6 years ago

Add a "file a bug" link to login.mozilla.com that points to Bugzilla and not just Service Now

Categories

(Websites :: login.mozilla.com, defect)

Product:
Websites
Component:
login.mozilla.com
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: emorley, Assigned: rtucker)

Details

On https://login.mozilla.com/ there is currently: """ Need help with something? A new account, access, questions? You can open a ticket on <a target="_blank" href="https://mozilla.service-now.com/">Service Now</a> """ However Service Now is private and not helpful for general site bug reports (users can't see if an issue has already been reported and so waste time filing it again etc). It would be good to link to both Bugzilla and Service Now, making it clear that the former is for site issues, and the latter for account/access issues. eg: """ Need help with something? A new account, access, questions? For account issues you can open a ticket on <a target="_blank" href="https://mozilla.service-now.com/">Service Now</a>, or for a site issue file a bug in <a target="_blank" href="https://bugzilla.mozilla.org/enter_bug.cgi?product=Websites&component=login.mozilla.com">Bugzilla</a> """

This issue still exists

QA Contact: rtucker

I've updated login.mozilla.com to point to the bugzilla component.

Thanks for pointing this out and apologies for this lingering so long.

Assignee: nobody → rtucker
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → FIXED

Many thanks :-)

You need to log in before you can comment on or make changes to this bug.