1288122 - Hello conversation is interrupted at the start for 1-2 seconds when linux is involved

Status: RESOLVED INCOMPLETE

(Hello (Loop) :: Client, defect)

Description

[Bogdan Maris [:bogdan_maris], Release Desktop QA]

[Affected versions]:
- Firefox 47.0.1
- Firefox 48 beta 9
- latest Nightly 50.0a1

[Affected platforms]:
- Ubuntu 16.04 to Windows 10 (or 7)

[Steps to reproduce]:
1. Start Firefox
2. Open a conversation on Ubuntu and send the link to Windows
3. Join the conversation from Windows

[Expected result]:
- Conversation starts and works as expected.

[Actual result]:
- Conversation (Video and Audio) will freeze for 1-2 seconds when both participants join the conversation.

[Regression range]:
- I am not sure if this is a regression, at a quick check Firefox 46.0.1 was not affected by this but had some really nasty jerky sound. So maybe this only started with recent versions of Hello.

[Additional notes]:
- For some reason only Ubuntu with Windows are affected, other conversation between Mac - Win, Mac - Ubuntu are not affected by this.

Comment 1

[Mark Banner (:standard8)]

Support for Hello/Loop has been discontinued.

https://support.mozilla.org/kb/hello-status

Hence closing the old bugs. Thank you for your support.