Open Bug 1288775 Opened 8 years ago Updated 8 years ago

Only e-mail-accounts no longer shown in domains list in Password manager

Categories

(SeaMonkey :: Passwords & Permissions, defect)

SeaMonkey 2.39 Branch
Unspecified
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: rividh, Unassigned, NeedInfo)

References

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:42.0) Gecko/20100101 Firefox/42.0 SeaMonkey/2.39
Build ID: 20151103191810

Steps to reproduce:

You can't do anything but load the password manager and check what's there.


Actual results:

Used to show all the POP3 and SMTP accounts and passwords. Now they are entirely absent despite being saved by the manager (and are used every day). All other data (passwords etc.) seems to be intact. Just email account data is missing.


Expected results:

Password manager should include email domains and passwords. (Like it used to.)
NOT reproducible REPRODUCIBLE with official English SeaMonkey 2.47a1  (NT 6.1; Win64; WOW64; rv:50.0)  Gecko/20100101 Firefox/50.0 Build 20160722004252  (Default Classic Theme)  on German WIN7 64bit

Probably a DUP of "Bug 1188348 - data manager: domains invisible for Permissions, Preferences, Passwords"

@reporter:
Please try 2.45 from <http://archive.mozilla.org/pub/seamonkey/nightly/latest-comm-beta/> and tell whether problem persists. You should create a backup of your user profile before you do the test.
Flags: needinfo?(rividh)
OS: Unspecified → Windows XP
See Also: → 1188348
Tried the linked download. Unzipped, ran it, same problem. Again, it was ONLY the email domains that are absent from the data list.


BTW 2.45 is so laggy across the board that it's unusable here. Got multiple instances of "program is not responding" due to lag (it would eventually come back, if I waited long enough -- about 30 seconds every time I clicked anything). This is an older machine but it does fine with everything else.
@reporter:
you should do some additional tests.
a) Also in Safe Mode without addons active?
b) Also with newly created user profile?
Summary: Password manager no longer shows email accounts. → Only e-mail-accounts no longer shown in domains list in Password manager
(In reply to Rainer Bielefeld from comment #3)
> @reporter:
> you should do some additional tests.
> a) Also in Safe Mode without addons active?

No change.

> b) Also with newly created user profile?

How do I do this without messing up my existing profile and multiple email accounts?
(In reply to Rez from comment #4)
b): Simply 'Tools → switch profile → [Manage Profiles] → [Create Profile] → 
    and so on → In New Profile create email-account
    For IMAP there should not be any problems with accessing with 2 Profiles,
    and mostly not with POP3 (download emails directly before you create new
    email accounts in new User Profile), but the reactions also will depend on 
    your email provider, there is no guarantee. If possible you should create
    a dummy email-account to be sure to avoid problems with your existing email
    accounts
I just tested it with imap and my gmx account and it did show the password correctly. Could you check if you see any error messages during Data Manager load in the error console. Only with 2.45. 2.39 is known broken. No need to check it there. 

If you don't see any errors which point to the problem could you set the pref data_manager.debug in about:config to true. This will spill out a lot more infos in the error console when data manager loads.

Make sure you use a recent 2.45 and not 2.45a1 or so.
NOT reproducible with  SeaMonkey German 2.39 final Mozilla/5.0 (Windows NT 6.1; WOW64; rv:42.0 from official download area)  Gecko/20100101  Firefox/42.0  Build 20151103191810  (Classic Theme) on German WIN7 64bit:

1. Launch SeaMonkey (Browser)
2. Switch to Email-client via icon in Status Bar
3. Menu  ˋTools → Password Manager → Type domain (for me: bielefeldundbuss.de)
   into quicksearch string input lineˊ
   » lots of ftp and email related intries
But
REPRODUCIBLE with EN-US SeaMonkey 2.35  (Windows NT 6.1; Win64; x64; rv:38.0) nightly by Philip Chee)  Gecko/20100101 Build 20150612212216 (Classic Theme) on German WIN7 64bit

REPRODUCIBLE with DE SeaMonkey 2.35(γ)  (Windows NT 6.1; WOW64; rv:38.0 nightly by Adrian Kalla)  Gecko/20100101 Build 20150616034436 (Classic Theme) on German WIN7 64bit

Strange!
Could there be some sort of password caching issue? 

Because I could have sworn this was working fine a few months ago when I installed 2.39, but earlier today it was not. And I have not changed any add-ons since forever. 

And right now it is PARTLY working -- some show up, some don't. So that's why I thought of possible cache issue. (I've noticed that the web cache function in 2.39 doesn't entirely work right, tho it's not really noticeable except right after I upload new pics to my website, and on Blogspot.)

Would updating to 2.40 break anything? As noted above, I can't use 2.45 at all; it's so laggy that Windows repeatedly decides it's not responding.

BTW possibly related, somewhere along the line it entirely lost my GMX POP3 account (it is still in profile but vanished from the mail window, and since I hardly ever use it I didn't notice).
2.40 should be ok. It, like 2.39, has problems and the Data Manager is still broken but going back and forth between them should work. 

>> Windows NT 5.1;

You are still on XP. I assume SP3 if not that might be a problem.

A lot of older graphics drivers were also recently blacklisted for causing problems. When you try 2.45 again could you uncheck use hardware acceleration when available.

FRG
(In reply to Frank-Rainer Grahl from comment #10)
> 2.40 should be ok. It, like 2.39, has problems and the Data Manager is still
> broken but going back and forth between them should work. 

Okay, then I'll try 2.40. Just don't want to get into more weird behavior. (The Copy bug in 2.39 is bad enough. -- Probably in plugin-container.exe, which occasionally crashes during text copy.)
 
> >> Windows NT 5.1;
> 
> You are still on XP. I assume SP3 if not that might be a problem.
> 
> A lot of older graphics drivers were also recently blacklisted for causing
> problems. When you try 2.45 again could you uncheck use hardware
> acceleration when available.

XP-SP3, MSDN edition which has many fixes beyond SP3 and is VERY stable, routinely goes several months between restarts. It NEVER bluescreens.

Vidcard is GeForce FX5200, been used with a variety of OSs before landing in this box, and has never caused any problems. Driver version is NVidia 5.6.7.3. Hardware accel has been set to full for years, and have never seen any of the possible issues listed on the setting slider.

Anyway, I tried turning off hardware accel, and no change (other than to make the whole screen look like ****), SM2.45 still repeatedly lags so bad Windows decides it's Not Responding. 

Copied SM2.45 over to the faster box (XP64-SP2, ATI Radeon HD 4600, driver version AMD 8.951.0.0, full accel) and it behaves better there, tho is still more sluggish than I'd expect. But it also crashed the first time it ran (submitted crash report) and then it decided to kill ALL the add-ons except for the VLC plugin, even tho it doesn't seem to be in safe mode.
Well I am using XP on a second PC too and also in a vm for testing purposes and I do not have any problems with it. So it might be addon or profile related. I recommend waiting till a 2.45 with a date >= July 23th arrives and then test it again. In 2.45 there is also now a new feature about:performance which might show you if an addon or website slows down Seamonkey. 

You could also try the latest nightly but for testing only. Has problems unblocking individual popups and the error console is right now missing but otherwise should be ok.

http://archive.mozilla.org/pub/seamonkey/nightly/2016/07/2016-07-24-00-47-37-comm-central-trunk/
Well, you'll like this one... about:performance says:

about:performance may currently be slowing down SeaMonkey.

Details wouldn't copy.

It complained briefly about PrefBar too (apparently 1% of CPU is enough to elicit a complaint), but soon decided it was "performing well". (I've used PrefBar since it was new; it's an absolute must-have. And I have never, ever seen it cause a problem.)

Tried to load one site that normally takes 3-5 seconds, and it never did load. And nothing more showed up in about:performance. (Which I got the notion is actually measuring CPU cycles, and any use whatsoever is "slowing down SeaMonkey".)

On the XP64 box, where it disabled everything and has nothing in profile but the default (that box does no email and in fact doesn't normally do internet), about:performance said:

Mozilla may currently be slowing down SeaMonkey.

This much we knew. :)

I can't do too much experimenting on the WinXP box as I need a well-mannered browser for everyday work.
Well just booted up my XP64 on another partition and at least my local compiled version works as as a champ as expected. When a new official 2.45 arrives I will test it.

One last question for now. What's your virus scanner? It might interfere with network operations. 

Noscript and Ad blocker installed? If not do it. The web gets nastier every day. Most websites now think its cool to run 20 scripts from different sites to track you and show ads. This can bring Seamonkey down fast now because there are a lot more javascript features enabled and working now in the latest versions.

FRG
(In reply to Frank-Rainer Grahl from comment #14)
> Well just booted up my XP64 on another partition and at least my local
> compiled version works as as a champ as expected. When a new official 2.45
> arrives I will test it.

Yeah, if it were only on the XP64 box, I might not notice anything wrong. Other than the initial crash, it seems okay on that box. But it is considerably faster than this one.
 
> One last question for now. What's your virus scanner? It might interfere
> with network operations. 

I don't run a virus scanner. If I need to scan a file, I upload it to VirusTotal.

I used to collect viruses (and have ID'd two new ones in the wild) but between the router and my paranoid email host, nowadays I almost never see any online, and I don't download and run gobs of crapware, either.

> Noscript and Ad blocker installed? If not do it. The web gets nastier every

I use NoScript and an extensive HOSTS file, and this blocks just about everything. I don't use AdBlocker -- I almost never see ads or other junk, so no reason to install it.

> day. Most websites now think its cool to run 20 scripts from different sites
> to track you and show ads. This can bring Seamonkey down fast now because
> there are a lot more javascript features enabled and working now in the
> latest versions.

Yeah, it's awful. Slows everything to a crawl. This is why I never let any more javascript run than is absolutely necessary to get a site to work. And I don't let email do scripts or remote images, either.
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