Closed Bug 1290552 Opened 9 years ago Closed 9 years ago

Certificates and security devises missing after upgrade to FireFox version 47.x

Categories

(Core :: Security: PSM, defect)

Product:
Core
Component:
Security: PSM
Version:
47 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: larry.shapiro, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; rv:11.0) like Gecko Steps to reproduce: Upgrade from version 46.0.1 to version 47.x using setup.exe Actual results: Certificates and security devises missing after upgrade. All plugins disappeared except for 3. New tabs blank and unable to load page. receive the following. Unexpected response from server Firefox doesn't know how to communicate with the server. Check to make sure your system has the Personal Security Manager installed. This might be due to a non-standard configuration on the server. Expected results: All certs and devices available.
Component: Untriaged → DOM: Security
Product: Firefox → Core
This sounds like a broken upgrade -- for some reason the security libraries are not being loaded or aren't found. I recommend installing again and contacting https://support.mozilla.org/ for further help in recovering any files if that doesn't help.
Component: DOM: Security → Security: PSM
Downloaded the latest version 48. So far the upgrade is working correctly. Appears they fixed the "upgrade" issue within version 47.x with reference to the security libraries not being loaded or aren't found.
Status: UNCONFIRMED → RESOLVED
Closed: 9 years ago
Resolution: --- → INVALID
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