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Surface sync errors and warnings in a more detailed and contextual way

NEW
Unassigned

Status

()

Firefox for iOS
Sync
P3
normal
Rank:
2
a year ago
2 months ago

People

(Reporter: sleroux, Unassigned)

Tracking

(Blocks: 1 bug)

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [MobileCore] [FxA])

(Reporter)

Description

a year ago
After the minor refactoring of how we resolve sync statuses into an error we can display to the user, it became apparent that we need a more intelligence in the way we resolve errors in the sync engines for the user. 

1. Adding context as to how the sync operation was instantiated. We probably want to show errors differently when sync operations happen automatically in the background vs when they were user initiated. 

2. Be more explicit about certain types of errors. We support a limited amount of messaging around the errors - including some that need some rewording such as 'Sync is offline'. Does this mean the servers are offline or am I offline?

3. Adding a notion of staleness/time to errors states. For example, if we haven't synced in a day or two, surface to the user that we haven't been able to sync in the past X days.

Updated

a year ago
Priority: -- → P2
(Reporter)

Comment 1

a year ago
Some of the initial design work for surfacing error states
https://docs.google.com/document/d/1t0lhf3ATU_0vfhnChOj093i8dzv0BxJReR2ukhk3jIc/edit#heading=h.7p8j47h9geos
Whiteboard: [MobileAS Backlog]
Priority: P2 → --
Whiteboard: [MobileAS Backlog] → [MobileAS]
Priority: -- → P3

Updated

4 months ago
Whiteboard: [MobileAS] → [MobileAS] [needs trello card]

Updated

4 months ago
Rank: 2

Updated

3 months ago
Whiteboard: [MobileAS] [needs trello card] → [MobileCore] [needs trello card]

Updated

3 months ago
Whiteboard: [MobileCore] [needs trello card] → [MobileCore] [papercuts]

Updated

3 months ago
Whiteboard: [MobileCore] [papercuts] → [MobileCore] [papercut]

Updated

2 months ago
Whiteboard: [MobileCore] [papercut] → [MobileCore] [FxA]
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