Closed
Bug 1295224
Opened 8 years ago
Closed 8 years ago
Large memory usage when browsing picture gallery on OneDrive
Categories
(Firefox :: Untriaged, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: raymondb, Unassigned)
Details
Attachments
(2 files)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0) Gecko/20100101 Firefox/48.0 Build ID: 20160726073904 Steps to reproduce: Repro (using 64 bit Firefox 48): * login to your OneDrive account and, in a folder that already has 500 pictures (about 3MB each) * browse pictures for a few minutes * upload another 150 pictures then browse some for another few minutes Actual results: Firefox memory usage grows to more than 3GB. Here is a snip from about:memory 4,742.40 MB (100.0%) -- explicit ├──3,967.14 MB (83.65%) -- window-objects │ ├──3,811.57 MB (80.37%) -- top(https://onedrive.live.com/?id=obfuscated, id=60) │ │ ├──3,708.96 MB (78.21%) -- active │ │ │ ├──3,703.51 MB (78.09%) -- window(https://onedrive.live.com/?id=obfuscated) │ │ │ │ ├──3,180.49 MB (67.06%) -- js-compartment(https://onedrive.live.com/?gologin=1&mkt=en-US) │ │ │ │ │ ├──3,177.76 MB (67.01%) -- classes │ │ │ │ │ │ ├────872.37 MB (18.40%) -- class(Function)/objects │ │ │ │ │ │ │ ├──752.85 MB (15.87%) ── gc-heap │ │ │ │ │ │ │ └──119.52 MB (02.52%) ── malloc-heap/slots │ │ │ │ │ │ ├────867.97 MB (18.30%) -- class(Object)/objects │ │ │ │ │ │ │ ├──462.13 MB (09.74%) ── gc-heap │ │ │ │ │ │ │ └──405.83 MB (08.56%) -- malloc-heap │ │ │ │ │ │ │ ├──249.27 MB (05.26%) ── slots │ │ │ │ │ │ │ └──156.56 MB (03.30%) ── elements/normal │ │ │ │ │ │ ├────771.19 MB (16.26%) -- class(Call)/objects │ │ │ │ │ │ │ ├──771.15 MB (16.26%) ── gc-heap │ │ │ │ │ │ │ └────0.04 MB (00.00%) ── malloc-heap/slots │ │ │ │ │ │ ├────394.05 MB (08.31%) -- class(Array)/objects │ │ │ │ │ │ │ ├──387.29 MB (08.17%) ── gc-heap │ │ │ │ │ │ │ └────6.76 MB (00.14%) ++ malloc-heap │ │ │ │ │ │ ├────147.89 MB (03.12%) -- shapes │ │ │ │ │ │ │ ├───98.90 MB (02.09%) -- gc-heap │ │ │ │ │ │ │ │ ├──78.65 MB (01.66%) ── dict │ │ │ │ │ │ │ │ └──20.26 MB (00.43%) ++ (2 tiny) │ │ │ │ │ │ │ └───48.98 MB (01.03%) ++ malloc-heap │ │ │ │ │ │ └────124.29 MB (02.62%) ++ (14 tiny) │ │ │ │ │ └──────2.73 MB (00.06%) ++ (5 tiny) │ │ │ │ ├────491.00 MB (10.35%) ++ dom │ │ │ │ └─────32.01 MB (00.68%) ++ (3 tiny) │ │ │ └──────5.45 MB (00.11%) ++ (15 tiny) │ │ └────102.61 MB (02.16%) ++ js-zone(0x239ddbdd000) │ ├─────80.78 MB (01.70%) -- top(https://mail.google.com/mail/u/0/#inbox, id=219) │ │ ├──60.43 MB (01.27%) ++ active │ │ └──20.36 MB (00.43%) ++ js-zone(0x239f4867800) │ └─────74.80 MB (01.58%) ++ (9 tiny) ├────213.82 MB (04.51%) -- heap-overhead │ ├──173.29 MB (03.65%) ── bin-unused │ └───40.53 MB (00.85%) ++ (2 tiny) ├────191.33 MB (04.03%) -- js-non-window │ ├───80.21 MB (01.69%) -- zones │ │ ├──49.78 MB (01.05%) ++ zone(0x239cc968000) │ │ └──30.42 MB (00.64%) ++ (9 tiny) │ ├───56.05 MB (01.18%) ++ gc-heap │ └───55.07 MB (01.16%) ++ runtime ├────160.17 MB (03.38%) ── heap-unclassified ├────110.70 MB (02.33%) ++ (21 tiny) └─────99.24 MB (02.09%) -- xpconnect ├──96.16 MB (02.03%) ── runtime └───3.08 MB (00.06%) ++ (4 tiny) Expected results: Even-though I have 32 GB RAM available, using >3GB in this scenario is excessive. Also the other tabs in FF become fairly sluggish. Forcing a garbage collection reduces memory usage, but insignificantly.
Comment 1•8 years ago
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Hello Raymon, I couldn’t reproduce this issue on Build ID 20160726073904 User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:48.0) Gecko/20100101 Firefox/48.0 I have 70 pics in my OneDrive of 12-20 MB each. I browsed for a few minutes and uploaded 75 pics (12-20 MB each). I observed in my task manger that memory usage went up to 1.2 GB (3-4 other tabs were opened). In about:memory it doesn't show same. Attached is about:memory and task manager report. I also tested with fresh profile with no addons. This time it was 145 pics (10-12 MBs each), browsed for a few minutes and then uploaded another 75 pics. In Task manager memory usage stayed around 500 MB and in about memory it showed 180 MB. May I request you to try with a new clean profile and safe mode. Let me know your observation.
Flags: needinfo?(raymondb)
Comment 2•8 years ago
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Closing this bug as resolved: Incomplete due to no update from Reporter. Feel free to open this bug if you still encounter this issue.
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Flags: needinfo?(raymondb)
Resolution: --- → INCOMPLETE
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