switch1.df201-2.ops.mtv2 member 5 down

RESOLVED FIXED

Status

Infrastructure & Operations
NetOps: Office Other
RESOLVED FIXED
a year ago
a year ago

People

(Reporter: van, Assigned: van)

Tracking

Details

(Whiteboard: SR 680818821)

(Assignee)

Description

a year ago
ports arent this switch arent working.

Aug 22 20:34:39: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670372, dest slots:0x10, ack pending from slots 0x10
Aug 22 20:34:40: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670373, dest slots:0x20, ack pending from slots 0x20
Aug 22 20:34:40: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670374, dest slots:0x20, ack pending from slots 0x20
Aug 22 20:34:43: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670375, dest slots:0x10, ack pending from slots 0x10
Aug 22 20:34:44: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670376, dest slots:0x20, ack pending from slots 0x20
Aug 22 20:34:45: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670377, dest slots:0x10, ack pending from slots 0x10
Aug 22 20:34:47: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670378, dest slots:0x20, ack pending from slots 0x20
Aug 22 20:34:47: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670379, dest slots:0x20, ack pending from slots 0x20
Aug 22 20:34:47: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670380, dest slots:0x20, ack pending from slots 0x20
Aug 22 20:34:48: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670381, dest slots:0x10, ack pending from slots 0x10
Aug 22 20:34:48: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670382, dest slots:0x10, ack pending from slots 0x10
Aug 22 20:34:52: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670383, dest slots:0x10, ack pending from slots 0x10
Aug 22 20:34:53: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670384, dest slots:0x20, ack pending from slots 0x20
Aug 22 20:34:53: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670385, dest slots:0x20, ack pending from slots 0x20
Aug 22 20:34:55: %PLATFORM_PM-2-ASYNC_WAIT_TOUT: PM wait for ack timed out: req_id 3670386, dest slots:0x10, ack pending from slots 0x10
(Assignee)

Comment 1

a year ago
ports on this switch aren't working*

:vinh noticed wap212 was down. AP is in outage mode. force reset on AP, enabling/disabling POE, and shut/no shut of the interface failed to resolve the issue. 

 5232 wap212.mtv2      oz-e 10.252.1.30     WLA532-US    E  1/1  E 44/6  60d20h

looks like the switch member needs a reboot. will look into this after hours. in the mean time, ive reran the AP to another switch and will configure switch port.
(Assignee)

Comment 2

a year ago
ill grab bug since it's an RMA.

2:13 PM <@johnb> Cisco TAC #680818821
3:22 PM <@johnb> van: looks like they are going to RMA it
Assignee: network-operations → vle
(Assignee)

Comment 3

a year ago
keeping bug up to date per :unixfairy.

3:30 PM <@pdang> bunch of users upstairs reporting wired connection isn't working anymore
 
2 users were affected; one is ok using wireless, the other has left for the day.

:johnb has requested Cisco perform the 4 hour RMA (SR 680818821) so we can get the switch member replaced ASAP.
Whiteboard: SR 680818821
(Assignee)

Comment 4

a year ago
we're good here, thanks johnb++!

let me know if you need me to send back the RMA?
Status: NEW → RESOLVED
Last Resolved: a year ago
Resolution: --- → FIXED
(Assignee)

Updated

a year ago
See Also: → bug 1299357
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