Closed Bug 1297351 Opened 3 years ago Closed 3 years ago

Crash in _platform_memmove$VARIANT$Nehalem

Categories

(Core :: Graphics: Text, defect, critical)

48 Branch
Unspecified
macOS
defect
Not set
critical

Tracking

()

RESOLVED INCOMPLETE
Tracking Status
firefox48 --- affected
firefox49 --- affected
firefox-esr45 --- affected

People

(Reporter: philipp, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and is 
report bp-573b4719-5e32-4583-a75c-de6b42160823.
=============================================================
0 	libsystem_platform.dylib 	_platform_memmove$VARIANT$Nehalem 	
1 	libFontParser.dylib 	TCFFParsingContext::CommenceParse(bool, bool, int&, unsigned int&) 	
2 	libFontParser.dylib 	TCFFParsingContext::ParseCFFdata(TType1CFFDescriptor const&) 	
3 	libFontParser.dylib 	TSFNTOpenTypeFont::TSFNTOpenTypeFont(TSFNTData const&) 	
4 	libFontParser.dylib 	TOpenTypeDataForkFont::TOpenTypeDataForkFont(TFileDataSurrogate const&) 	
5 	libFontParser.dylib 	TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) 	
6 	libFontParser.dylib 	FPFontCreateFontsWithPath 	
7 	libCGXType.A.dylib 	create_private_data_with_path 	
8 	CoreGraphics 	CGFontCreateFontsWithPath 	
9 	CoreGraphics 	CGFontCreateFontsWithURL 	
10 	CoreText 	CreateFontWithFontURL(__CFURL const*, bool) 	
11 	CoreText 	TCGFontCache::CopyFont(__CFURL const*, bool) const 	
12 	CoreText 	TBaseFont::CopyNativeFont() const 	
13 	CoreText 	TBaseFont::CopyGraphicsFont() const 	
14 	CoreText 	TBaseFont::CopyTable(unsigned int) const 	
15 	CoreText 	TBaseFont::CopyTable(unsigned int, unsigned int) const 	
16 	CoreText 	CTFontCopyTable 	
17 	XUL 	MacFontInfo::LoadFontFamilyData(nsAString_internal const&) 	gfx/thebes/gfxMacPlatformFontList.mm:1304
18 	XUL 	FontInfoData::Load() 	gfx/thebes/gfxFontInfoLoader.cpp:31
19 	XUL 	MacFontInfo::Load() 	gfx/thebes/gfxMacPlatformFontList.mm:1211
20 	XUL 	AsyncFontInfoLoader::Run() 	gfx/thebes/gfxFontInfoLoader.cpp:107
21 	XUL 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp:994
22 	XUL 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp:290
23 	XUL 	mozilla::ipc::MessagePumpForNonMainThreads::Run(base::MessagePump::Delegate*) 	ipc/glue/MessagePump.cpp:340
24 	XUL 	MessageLoop::Run() 	ipc/chromium/src/base/message_loop.cc:230
25 	XUL 	nsThread::ThreadFunc(void*) 	xpcom/threads/nsThread.cpp:396
26 	libnss3.dylib 	_pt_root 	nsprpub/pr/src/pthreads/ptthread.c:216
27 	libsystem_pthread.dylib 	_pthread_body 	
28 	libsystem_pthread.dylib 	_pthread_start 	
29 	libsystem_pthread.dylib 	thread_start 	
30 	libnss3.dylib 	libnss3.dylib@0x21533f

we have a user at sumo reporting that his firefox is crashing reproducably on startup on os x with this signature: https://support.mozilla.org/questions/1135907

is this similar to bug 975460?
Crash volume for signature '_platform_memmove$VARIANT$Nehalem':
 - nightly (version 51): 0 crashes from 2016-08-01.
 - aurora  (version 50): 0 crashes from 2016-08-01.
 - beta    (version 49): 12 crashes from 2016-08-02.
 - release (version 48): 36 crashes from 2016-07-25.
 - esr     (version 45): 32 crashes from 2016-05-02.

Crash volume on the last weeks (Week N is from 08-22 to 08-28):
            W. N-1  W. N-2  W. N-3
 - nightly       0       0       0
 - aurora        0       0       0
 - beta          2       7       0
 - release      10       4       4
 - esr          14       2       2

Affected platform: Mac OS X

Crash rank on the last 7 days:
           Browser     Content   Plugin
 - nightly
 - aurora
 - beta    #3734
 - release #1065
 - esr     #2180
(In reply to [:philipp] from comment #0)
> This bug was filed from the Socorro interface and is 
> report bp-573b4719-5e32-4583-a75c-de6b42160823.
> =============================================================
> 0 	libsystem_platform.dylib 	_platform_memmove$VARIANT$Nehalem 	
> 1 	libFontParser.dylib 	TCFFParsingContext::CommenceParse(bool, bool, int&,
> unsigned int&) 	
> 2 	libFontParser.dylib 	TCFFParsingContext::ParseCFFdata(TType1CFFDescriptor
> const&) 	
> 3 	libFontParser.dylib 	TSFNTOpenTypeFont::TSFNTOpenTypeFont(TSFNTData
> const&) 	
> 4 	libFontParser.dylib 
> TOpenTypeDataForkFont::TOpenTypeDataForkFont(TFileDataSurrogate const&) 	
> ...
> we have a user at sumo reporting that his firefox is crashing reproducably
> on startup on os x with this signature:
> https://support.mozilla.org/questions/1135907
> 
> is this similar to bug 975460?

I have asked the reporter of the SUMO article whether the crashes have ended. Because a graph of this signature shows the current rate is basically zero
Whiteboard: [closeme 2017-01-15]
Resolved per whiteboard
Status: NEW → RESOLVED
Closed: 3 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2017-01-15]
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