Closed Bug 1297770 Opened 9 years ago Closed 8 years ago

Clearing Private Data freezes Firefox on iOS 8.x

Categories

(Firefox for iOS :: General, defect)

Other
iOS
defect
Not set
normal

Tracking

()

RESOLVED INCOMPLETE
Tracking Status
fxios - ---
fxios-v5.0 --- affected

People

(Reporter: maurya1985, Unassigned)

Details

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(1 file)

Attached image IMG_2231.PNG
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:48.0) Gecko/20100101 Firefox/48.0 Build ID: 20160817112116 Steps to reproduce: 1. From your tab, Clear Private Data (Menu -> Settings -> Clear Private Data -> Clear Private Data -> OK) 2. Navigate back to your tab (Settings -> DONE) Actual results: The tab is all black and the app as a whole is not responsive. The only way to recover would be to force close the app and relaunch it. I haven't mentioned any prerequisites to reproducing this behavior because there isn't any. The app crashed on me regardless of my history and current tabs. This has happened every time I've attempted (almost 10 times) to clear private data ever since I downloaded 5.0. It used to work fine on prior versions. I'm running Firefox for iOS 5.0 on iOS 8.3 on an iPhone 4S. Expected results: The app should be responsive and my tab should show up with the top sites view.
Looks like this issue is specific to iOS 8.x. I was able to reproduce on an iPhone 6S running iOS 8.4 but I couldn't reproduce on same device model running iOS 9.3.2
tracking-fxios: --- → ?
Summary: Clearing Private Data freezes Firefox for iOS → Clearing Private Data freezes Firefox on iOS 8.x
iOS 8 is no longer supported.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
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