After restart with Add-ons disabled: NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService] nsUrlClassifierListManager.js:80

NEW
Unassigned

Status

()

Product:
Toolkit
Component:
Safe Browsing
Importance:
P3
normal
Reported:
2 years ago
Modified:
11 months ago

People

(Reporter: magicp.jp, Unassigned)

Tracking

({good-first-bug})

Version:
unspecified
Keywords:
good-first-bug
Points:
---

Firefox Tracking Flags

(firefox48 affected, firefox49 affected, firefox-esr45 affected, firefox50 affected, firefox51 affected)

Details
(Reporter)

Description

•
2 years ago 
User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
Build ID: 20160825030226

Steps to reproduce:

1. Start Nightly
2. menubar > Help > Restart with Add-ons Disabled...
3. Check error in Browser Console after restart


Actual results:

After restart with Add-ons disabled, the following error occurs two times.

NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]	nsUrlClassifierListManager.js:80



Expected results:

Restart with Add-ons disabled without error
 (Reporter)

Updated

•
2 years ago
Has STR: --- → yes
status-firefox48: --- → affected
status-firefox49: --- → affected
status-firefox50: --- → affected
status-firefox51: --- → affected
status-firefox-esr45: --- → affected
OS: Unspecified → All
Hardware: Unspecified → All

Comment 1

•
2 years ago 
Does this error seem to affect anything visible to the user? ISTR seeing this on a fairly regular basis.

I'm confused about this because nsUrlClassifierListManager.js only has 53 lines. It might be good to attach the browser toolbox debugger and get sources and a stack for this.
Flags: needinfo?(magicp.jp)
 (Reporter)

Comment 2

•
2 years ago 
(In reply to Benjamin Smedberg [:bsmedberg] from comment #1)
> Does this error seem to affect anything visible to the user? ISTR seeing
> this on a fairly regular basis.
> 
> I'm confused about this because nsUrlClassifierListManager.js only has 53
> lines. It might be good to attach the browser toolbox debugger and get
> sources and a stack for this.

Can you reproduce this? nsUrlClassifierListManager.js has 631 lines in a latest Nightly!
Flags: needinfo?(magicp.jp) → needinfo?(benjamin)

Comment 3

•
2 years ago 
Oh I see, there's a preprocessing #include that changes it.

This appears to be intentional, when we're in safe mode: http://searchfox.org/mozilla-central/rev/6536590412ea212c291719d1ed226fae65a0f917/toolkit/components/url-classifier/nsUrlClassifierDBService.cpp#1234

We could decide to WONTFIX this, or do extra checking in the JS to avoid reporting an error when we're in safe mode.
Component: Startup and Profile System → Safe Browsing
Flags: needinfo?(benjamin)
 (Reporter)

Comment 4

•
2 years ago 
(In reply to Benjamin Smedberg [:bsmedberg] from comment #3)

> We could decide to WONTFIX this, or do extra checking in the JS to avoid
> reporting an error when we're in safe mode.

In safe mode, users will be confused by the error.
Keywords: good-first-bug
Priority: -- → P3

Comment 5

•
11 months ago 
1 failures in 943 pushes (0.001 failures/push) were associated with this bug in the last 7 days.    

Repository breakdown:
* mozilla-central: 1

Platform breakdown:
* windows7-32: 1

For more details, see:
https://brasstacks.mozilla.com/orangefactor/?display=Bug&bugid=1298365&startday=2017-09-18&endday=2017-09-24&tree=all
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