Closed Bug 1298859 Opened 9 years ago Closed 6 years ago

Determine an SLA for Pulse

Categories

(Webtools :: Pulse, defect)

Product:
Webtools
Component:
Pulse
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: mcote, Unassigned)

References

Details

We don't have an SLA for Pulse, that is, we have no expectation of what kind of up- and response time our users expect/need. We need a clear SLA so we can evaluate how well our current vendor meets it.
Blocks: 1298862

We're happy with the current level of support, however informal it is.

Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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