Closed
Bug 1298859
Opened 9 years ago
Closed 6 years ago
Determine an SLA for Pulse
Categories
(Webtools :: Pulse, defect)
Webtools
Pulse
Tracking
(Not tracked)
RESOLVED
WONTFIX
People
(Reporter: mcote, Unassigned)
References
Details
We don't have an SLA for Pulse, that is, we have no expectation of what kind of up- and response time our users expect/need. We need a clear SLA so we can evaluate how well our current vendor meets it.
Comment 1•6 years ago
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We're happy with the current level of support, however informal it is.
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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Description
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