Closed Bug 1299075 Opened 8 years ago Closed 8 years ago

Firefox claims to be up to date when it is not

Categories

(Release Engineering Graveyard :: Applications: Balrog (backend), defect)

defect
Not set
normal

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1298242

People

(Reporter: bugzilla, Unassigned)

Details

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(1 file)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:48.0) Gecko/20100101 Firefox/48.0
Build ID: 20160726073904

Steps to reproduce:

Open Firefox -> About Firefox.


Actual results:

Firefox reports current version number (48.0) and claims to be "up to date".

See screenshot.


Expected results:

Firefox reports current version number (48.0) and should indicate that an update is available (48.0.2)
I set the app.update.log preference to true in "about:config", restarted Firefox and opened the About page.

The Browser Console reports the following text that I think to be associated to the update check:
> AUS:SVC Creating UpdateService
> AUS:SVC Checker: checkForUpdates, force: true
> AUS:SVC Checker:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/48.0/20160726073904/Darwin_x86_64-gcc3-u-i386-x86_64/en-US/release/Darwin%2014.5.0/NA/default/default/update.xml?force=1
> AUS:SVC gCanCheckForUpdates - able to check for updates
> AUS:SVC Checker:checkForUpdates - sending request to: https://aus5.mozilla.org/update/6/Firefox/48.0/20160726073904/Darwin_x86_64-gcc3-u-i386-x86_64/en-US/release/Darwin%2014.5.0/NA/default/default/update.xml?force=1

When I open the above mentioned URL

  https://aus5.mozilla.org/update/6/Firefox/48.0/20160726073904/Darwin_x86_64-gcc3-u-i386-x86_64/en-US/release/Darwin%2014.5.0/NA/default/default/update.xml?force=1

the page returns

> <updates> </updates>

Is our proxy filtering the updates or is Mozilla's update server not offering the update currently?
I see that the update server is identified through a certificate belonging to Mozilla. Therefore the empty update response seems to be authoritative (in other words, no proxy is messing with the content of the update check query and response).

So this bug might be fixed by rephrasing "Firefox is up to date" to the more correct text "Firefox could not find any updates". In this case my report likely may be a duplicate of bug #679742.

However, I find it confusing and alarming that aus5.mozilla.org is not showing an update when there is one available:

  https://www.mozilla.org/en-US/firefox/48.0.2/releasenotes/
Tried on a completely different network and on a Windows 10 machine running Firefox 47.0.1. That Firefox also reported to be "up to date". 

Enabled the update log and the log shows access to the following update URL

 https://aus5.mozilla.org/update/3/Firefox/47.0.1/20160623154057/WINNT_x86-msvc-x64/de/release/Windows_NT%2010.0.0.0%20(x64)/default/default/update.xml?force=1

which returns a page that is substantially empty:

> <?xml version="1.0"?><updates></updates>

Strange. Are the update servers not providing updates today?
Status: UNCONFIRMED → RESOLVED
Closed: 8 years ago
Component: Untriaged → Balrog: Backend
Product: Firefox → Release Engineering
QA Contact: bhearsum
Resolution: --- → DUPLICATE
Version: 48 Branch → unspecified
Product: Release Engineering → Release Engineering Graveyard
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