Closed Bug 1300823 Opened 8 years ago Closed 8 years ago

BBCiPlayer (TV) HTML5 broken in Nightly 51.0a1

Categories

(Core :: Audio/Video, defect)

Product:
Core
Component:
Audio/Video
Version:
51 Branch
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1300693
Tracking Flags:
Tracking Status
firefox51 --- fixed

People

(Reporter: u279076, Unassigned)

References

Details

(Keywords: regression) 

Filing this on behalf of Vangelis forthnet <northmedia1@the.forthnet.gr> from nightly-testers@mozilla.org post on 2 September 2016 at 19:16.
=============================================================================

OS Specifics:
Windows Vista SP2 32bit, en-US, all Microsoft Updates (up to July 2016) applied.

Nightly specifics:
Version: 51.0a1 (x86)
BuildID: 20160901030202
Built from https://hg.mozilla.org/mozilla-central/rev/b7f7ae1

BBC iPlayer Requirements
1. You must have a valid UK IP address
2. To access video-on-demand, you have to be covered by a valid UK TV licence

iPlayer HTML5 Requirements
> 1. If you do not have the Flash NPAPI plugin installed, then iPlayer will default to HTML5 in Nightly 51.0a1
> 2. If you do have the Flash NPAPI plugin installed, then do one of two things:
>> a) about:addons => Plugins => Shockwave Flash => Never Activate and restart Nightly
>> b) Visit http://www.bbc.co.uk/html5
>> c) On the top right click the "Opt in to the HTML5 Player" blue ribbon

Steps to Reproduce:
> 1. Visit a VOD iPlayer page, eg. http://www.bbc.co.uk/iplayer/episode/b07pqw06/reading-and-leeds-festival-2016-foals
> 2. Click the "Play" icon on the player

Expected results:
The video should start playing...

Actual results:
1. If NPAPI Flash is not installed or it's disabled:
> "This content cannot be played in our HTML5 Player. Download Flash Player now"

2. If NPAPI Flash is installed and enabled, and you've opted in to HTML5:
> "This content doesn't seem to be working. Please try again later."

In both cases web console reports:
> Media resource blob: http://emp.bbc.co.uk/b00a382c-9759-4a66-913e-cec8c46e6360 could not be decoded.

This problem was also reproducible on a Windows 7 SP1 64-bit laptop.
This problem was also reproducible when running with a new, clean profile.
This problem was also reproducible when running with e10s disabled.
DeveloperEdition 50.0a2, Beta 49.0b8 and Release 48.0.2 appear unaffected.

Regression Window (mozilla-central):
> Last good build: Nightly-51.0a1.en-US.win32[20160823030224] cset=24763f5
> First bad build: Nightly-51.0a1.en-US.win32[20160823072522] cset=052656f
> https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=24763f5&tochange=052656f

Regression Window (mozilla-inbound):
> Last good build: Inbound-51.0a1.en-US.win32[20160822065314] cset=67d8be8
> First bad build: Inbound-51.0a1.en-US.win32[20160822065514] cset=ac8be09
> https://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=67d8be8&tochange=ac8be09

Suspected Culprit:
766b607ad8f9 James Cheng - Bug 1291742 - Report MP4 videos with YUV444 format as unsupported. r=gerald
[Tracking Requested - why for this release]: this is a regression in Firefox 51 that could impact video playback on a major website. Note, this may actually be a tech-evangelism issue if bug 1291742 is working as designed.
tracking-firefox51: --- → ?
Flags: needinfo?(jacheng)
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → DUPLICATE
Moving tracking flag to the duplicate bug.
tracking-firefox51: ? → ---
Yes, I will fix this issue in bug 1300693.
Thanks.
Flags: needinfo?(jacheng)
This bug was fixed in bug 1300693.
status-firefox51: affected → fixed
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