Open Bug 1303265 Opened 8 years ago Updated 2 years ago

Problem with local folders stored on Samba share (Problem mit lokalem Ordner auf einer Samba-Freigabe)

Categories

(Thunderbird :: Folder and Message Lists, defect)

45 Branch
x86
Linux
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: klaus.henneberg, Unassigned)

References

Details

Hallo!
Seit dem Update auf Ubuntu 16.04, was Thunderbird 45.2.0 mitbrachte, ist es nicht mehr möglich, die lokalen Ordner auf eine Samba-Freigabe zu legen. Liegen die lokalen Ordner im lokalen Dateisystem oder auf einer NFS-Ressource, gibt es keine Probleme. Der Fehler äußert sich wie folgt: Eingestellt ist, daß eine Kopie gesendeter Mails im Ordner Gesendet unterhalb des Ordners "Lokale Ordner" gespeichert werden sollen. Nach dem Mailversand bekommt man die Meldung, die Kopie konnte nicht gespeichert werden, der Ordner steht nicht zur Verfügung. Wird auf den Ordner "Gesendet" geklickt, beginnt eine endlose Suche...
Dieser Fehler konnte mehrfach reproduziert werden.
Gruß Klaus
Klaus, verwenden wir Englisch in Bugzilla

translation of comment 0 ...
Since the update to Ubuntu 16.04 which Thunderbird 45.2.0 brought, it is no longer possible to determine the local folder to a Samba share. If the local folder on the local file system or on an NFS resource, there are no problems. The error manifests itself as follows: Is set that a copy of sent messages in the Sent folder under "Local Folders" to be saved. After sending mail you get the message, the copy could not be saved, the folder is not available. If "Sent" on the folder clicked, starts an endless search ...
This error could be reproduced repeatedly.
Greetings Klaus
Summary: Problem mit lokalem Ordner auf einer Samba-Freigabe → Problem with local folder as Samba share (Problem mit lokalem Ordner auf einer Samba-Freigabe)
Klaus, What version of samba?
Flags: needinfo?(klaus.henneberg)
paenglab, can you do a more accurate translation to english?
perhaps this is just our garden variety, "we sometimes fail at saving to Sent folder" bug
Flags: needinfo?(richard.marti)
Google translate did a semi-good job:

Since the update to Thunderbird 45.2.0 which came with Ubuntu 16.04, it is no longer possible to *store* the local folders on a Samba share. If the local folders are on the local file system or on an NFS resource, there are no problems. The error manifests itself as follows: The setting is that a copy of sent messages is to be stored in the Sent folder under "Local Folders". After sending an mail, you get the message, that the copy could not be saved, the folder is not available. When clicking on the "Sent" folder, an endless search(?) starts.

I don't know what "search" is meant to mean, most likely some sort of hang. So the bug is not about not saving the sent message, but not being able to store local folders on a Samba drive.
Flags: needinfo?(richard.marti)
Summary: Problem with local folder as Samba share (Problem mit lokalem Ordner auf einer Samba-Freigabe) → Problem with local folders stored on Samba share (Problem mit lokalem Ordner auf einer Samba-Freigabe)
Isn't this something Chiaki is trying fix with the buffer- etc. bugs (see bug 1242050 comment 0)?
We should ask our friends at Mozilla core what's going on here. Raw file access is done via M-C code.
Samba version: smbclient --version

Version 4.3.11-Ubuntu

if that helps. It's whatever comes with Ubuntu 16.04.1 LTS.

This isn't a "sent" bug. I doubt that I can get as far as sending any email. Just launching Thunderbird and clicking on an account on the left hand side pane causes Thunderbird to spin forever (until I click on an account that has Local directory on a local disk). Normally in my setup *every* account has its Local directory on a Samba share but at the moment, due to this bug, I have a mix of local and remote.

If the translation for *this* bug report is not clear, try the duplicate bug report 1307292.
(In reply to Jorg K (GMT+2) from comment #7)
> We should ask our friends at Mozilla core what's going on here. Raw file
> access is done via M-C code.

summary mentioning smb or samaba: https://mzl.la/2dbbsUX
all networking bugs from past year which mention smb or samba https://mzl.la/2dbbXhR
Flags: needinfo?(klaus.henneberg)
I should add that Samba and gvfs are working fine. You can use nautilus (file manager) or shell commands to navigate to and access files on the share, including the actual files that Thunderbird should be accessing.
As an experiment / attempted workaround, I tried mounting the underlying remote directory via sshfs rather than Samba - and Thunderbird did not spin forever. (It remains to be seen whether this is reliable enough however. It's also a slightly doubtful option from a support perspective.)
I have Slacware 14.2 with thunderbird 45.3.  I moved my Local folder to a samba share and then setup up my local account to save copies of sent messages to a folder in the local folders.  I didn't have any issues, when sending messages and saving copies.
Interesting data point.

What does the Local directory path name look like?

How did you mount the Samba share? Via fstab? Via GVFS? Via mount? Otherwise?
If using the workaround of sshfs (instead of using Samba) then Compacting seems either to fail silently or crashes.

I am unclear on the UNCONFIRMED status of this report, as two users have reported it.
Severity: normal → S3
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