1305101 - Crash in d3d10warp.dll@0x5457a

Status: RESOLVED WONTFIX

(Core :: Graphics: Layers, defect, P3)

Description

[u279076]

This bug was filed from the Socorro interface and is 
report bp-63364f46-4651-408c-a47f-5a6b42160923.
=============================================================
Ø 0 	d3d10warp.dll 	d3d10warp.dll@0x5457a 	
Ø 1 	d3d10warp.dll 	d3d10warp.dll@0x5211d 	
Ø 2 	d3d11.dll 	d3d11.dll@0x144e0b 	
3 	xul.dll 	mozilla::layers::CompositorD3D11::DrawQuad(mozilla::gfx::RectTyped<mozilla::gfx::UnknownUnits, float> const&, mozilla::gfx::IntRectTyped<mozilla::gfx::UnknownUnits> const&, mozilla::layers::EffectChain const&, float, mozilla::gfx::Matrix4x4Typed<mozilla::gfx::UnknownUnits, mozilla::gfx::UnknownUnits> const&, mozilla::gfx::RectTyped<mozilla::gfx::UnknownUnits, float> const&) 	gfx/layers/d3d11/CompositorD3D11.cpp:1010
4 	xul.dll 	mozilla::layers::ImageHost::Composite(mozilla::layers::LayerComposite*, mozilla::layers::EffectChain&, float, mozilla::gfx::Matrix4x4Typed<mozilla::gfx::UnknownUnits, mozilla::gfx::UnknownUnits> const&, mozilla::gfx::SamplingFilter, mozilla::gfx::IntRectTyped<mozilla::gfx::UnknownUnits> const&, mozilla::gfx::IntRegionTyped<mozilla::gfx::UnknownUnits> const*) 	gfx/layers/composite/ImageHost.cpp:446
5 	xul.dll 	<lambda_4694acc611777d01f974e0ebc08caaea>::operator() 	gfx/layers/composite/ImageLayerComposite.cpp:111
6 	xul.dll 	mozilla::layers::RenderWithAllMasks<<lambda_4694acc611777d01f974e0ebc08caaea> >(mozilla::layers::Layer*, mozilla::layers::Compositor*, mozilla::gfx::IntRectTyped<mozilla::gfx::UnknownUnits> const&, <lambda_4694acc611777d01f974e0ebc08caaea>) 	obj-firefox/dist/include/mozilla/layers/LayerManagerComposite.h:604
7 	xul.dll 	xul.dll@0x1fa5cff 	
8 		@0x12f363ff 	
9 		@0xa7 	
=============================================================
More reports: https://crash-stats.mozilla.com/signature/?product=Firefox&signature=d3d10warp.dll%400x5457a

This is not a top crash with 79 crashes reported in Firefox 49 and 476 crashes reported in Firefox 48.0.2 over the last week. We only see this crash reported in Release and Beta builds going back to Firefox 43.

Top-5 GPU chipsets affected:
> 0x10de 	0x13c2 	94 	14.9% [GM204]
> 0x10de 	0x1b81 	37 	 5.9% [GP104]
> 0x10de 	0x1401 	36 	 5.7% [GM206]
> 0x10de 	0x1b80 	25 	 4.0% [GP104]
> 0x10de 	0x1380 	22 	 3.5% [GM107]

Top-5 GPU drivers affected:
> 1 	21.21.13.7270 	381 	76.20 %
> 2 	21.21.13.7254 	33 	6.60 %
> 3 	10.18.13.5382 	15 	3.00 %
> 4 	10.18.13.6881 	14 	2.80 %
> 5 	9.18.13.4195 	10 	2.00 %

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Crash volume for signature 'd3d10warp.dll@0x5457a':
 - nightly (version 52): 0 crashes from 2016-09-19.
 - aurora  (version 51): 0 crashes from 2016-09-19.
 - beta    (version 50): 0 crashes from 2016-09-20.
 - release (version 49): 252 crashes from 2016-09-05.
 - esr     (version 45): 0 crashes from 2016-06-01.

Crash volume on the last weeks (Week N is from 10-03 to 10-09):
            W. N-1  W. N-2
 - nightly       0       0
 - aurora        0       0
 - beta          0       0
 - release      83     169
 - esr           0       0

Affected platform: Windows

Crash rank on the last 7 days:
           Browser     Content   Plugin
 - nightly
 - aurora
 - beta
 - release #599
 - esr

Comment 2

[Vincent Liu[:vliu]]

From GraphicsCriticalError in the Crash Signature, it could be device reset issue.

Comment 3

[Mats Palmgren (inactive)]

User Comments:

"Updating my video card driver (Nvidia) causes the browser to crash. Has happened multiple times. "

"1. Watching embedded youtube video. 2. Clicked "full screen" 3. Blammo "

Comment 4

[Sylvestre Ledru [:Sylvestre]]

Closing because no crash reported since 12 weeks.

Comment 5

[Sylvestre Ledru [:Sylvestre]]

Closing because no crash reported since 12 weeks.