1305820 - A pdf attached file sent by www.bahn.de appears in the message instead of an attached file

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[ROBICHON]

Attachment: Bug_Thunderbird.JPG

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:48.0) Gecko/20100101 Firefox/48.0
Build ID: 20160823121617

Steps to reproduce:

I booked today (09.27.16) a train travel with the Deutsche Bahn 
site : www.bahn.de



Actual results:

I received a mail with the attached pdf file inside the body of the mail :

%PDF-1.5
%âãÏÓ
9 0 obj
59
endobj
8 0 obj
<< /Length 9 0 R
/Filter /FlateDecode >>
stream
xÚ0endstream
endobj
10 0 obj
1864
endobj
7 0 obj
<</Type/XObject
...



Expected results:

A pdf file attached to the mail !
By making a forward of this mail, I found anew the pdf attached file !

Comment 1

[Jorg K (CEST = GMT+2)]

Messages from Deutsche Bahn have worked OK for me in the past, although it's been a while since I bought an online ticket.

Please attach the full message here for inspection and also try with add-ons disabled (see help menu). Maybe you have an add-on which tries to display the PDF inline.

Comment 2

[Jorg K (CEST = GMT+2)]

The reporter sent me the message from Deutsche Bahn in a private message.

In TB 45.3 and TB 52 Daily the message displays perfectly (like I remember them). The problem is that the message is multipart/mixed and the PDF attachment is the first part. Those German rail people don't know how to put a message together.

I don't know what's happening on the reporter's machine since I can't reproduce the problem. Also, since TB is frequently used in Germany and people buy online rail tickets, I think we would have heard about a problem earlier.

All I can suggest to the reporter is to start TB with a new profile and see whether the problem persists.

Comment 3

[Jorg K (CEST = GMT+2)]

This works for me. I haven't heard back from the reporter although he was so keen to get this resolved that he even sent me a private message. So I'm closing this now.